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Planning, ingenuity, and community support Spring Lake Village through power outage

Originally published in the Spring Lake Village resident newsletter – special October edition

As part of what was labeled a “Public Safety Power Shutoff event” by PG&E and dubbed a “Massive Blackout” by the Santa Rosa Press Democrat, Spring Lake Village residents and staff were without electrical power midweek during the second week in October 2019.

Residents and staff relied on generators—big and small— battery-operated lanterns, ingenuity, problem solving and community spirit to weather the corporate-made outage.

Planning for a big storm or an earthquake started in the 2013 re-model of the Village Center when a new generator system was installed. This generator powered the kitchen and emergency lighting throughout the week. “Don’t worry, we’ll have lots to eat,” promised Dining Director Larry Brooks.

Melissa Anderson, Activities Director for Assisted Living residents, reports, “The kitchen was amazing, making sure our residents had hot food for all our meals, even though our own kitchen was down. With no elevators, Assisted Living staff went up and down stairs to be sure that the 16 residents on the 2nd floor had all they needed. The staff joked that we lost 10 pounds each in the stair climbing.”

Programs and activities for residents throughout campus continued – with changes necessitated by the lack of electrical power. A 2000 piece Cinque Terre puzzle donated by a resident was moved next to the Great Hall windows for better light. Dogs helped their resident owners stick to a walking schedule, regardless of a power outage.

The swimming pool closing was expected due to the need for filter, circulation and pool heating systems. What was unexpected was the prompt steaming up of the floor-to-ceiling windows surrounding the heated pool area. With the power outage, there was a fear of mold developing from lack of air circulation. Staff rigged up generators and fans to keep the air moving.

A power strip and generator with the sign Charging Station turned out to be a big hit. “What started as a single table, doubled in size to accommodate the demand as dozens of devices were recharged at the station on the Creekside Patio,” reported Facilities Director Dennis McLean.

Seventy motion-detector, solar-powered walkway lights installed in September lit up the covered sidewalks. The lights worked well during the power outage. For many residents, the first and last word was “the lantern” which lit up kitchens, bedrooms, bathrooms and halls. “You need to have at least three,” was the agreed-to number. “I bought four for Christmas gifts and used them all,” exclaimed another resident.

Small generators were threaded into the business offices around the Village Center and Resident Health Services. Keeping computers going was essential to maintain “business as usual.”

No power meant no school, but if you were lucky, you became part of the impromptu Spring Lake Village Take Your Kids to Work Day. Bistro Sous Chef Adrian Alberto brought his three daughters to work to provide a no-school day option. Housekeeper Carmen provided on-the-spot assistance with activities. “We wanted to make sure our staff had an option for taking care of their kids,” reports Assistant Executive Director Kris Hermanson on the “bring your kids” impromptu program.

Anderson adds, “As we delivered the trays, the residents were so concerned about us, asking about our kids, our homes, our families and our power situation, wanting to make sure we were safe. The residents adapted to the routine, without a negative word. We are family.”