Annette Balter, Covia’s Director of Senior Resources for Contra Costa County, was recently named a Paul Harris Fellow by Rotary Club of Lamorinda Sunrise for her work in developing the Rotary Home Team program throughout the Bay Area.
Rotary Home Team sends teams of Rotarians into their community to provide free, basic home maintenance and repairs to older adults. It was created by Hays Englehart, a member of the Lamorinda Sunrise Rotary, who was inspired by the time spent with his own father going through the list of small repairs that needed to be done when Englehart came to visit.
“He’d sit there with a glass of wine and he’d be the supervisor. After my dad died, I kind of missed that. And I said, ‘There’s got to be other seniors out there that need this service. They don’t have a son or neighbor to be there. Let me check into that.’ Sure enough, there was a huge need.”
At a holiday dinner, Englehart shared his idea with his cousin, Terry Englehart, who worked for Covia (then called Episcopal Senior Communities) as the original creator of Well Connected. “I asked ‘What do you think?’ She said, ‘That’s a great idea! Let me put you in touch with some people.’ And that’s where it started.”
In 2010, Rotary Home Team launched in Contra Costa County. “The very first time was a cold February day. I remember it like yesterday,” says Englehart. “I was trying to guess what we would need to take with us. I took some basic hand tools and said we’d figure it out as we go. So we went, and I think we had three or four requests and the learning process started.”
Repairs can range from fixing a leaky toilet to changing smoke alarm batteries to making sure doors move freely. Annette Balter explains, “Rotary Home Team literally keeps the lights on for older adults who can’t change lightbulbs in their high ceilings! Fixing little things around the home is a unique service for people who aren’t able to do these jobs themselves any longer, and for whom the cost of hiring someone is prohibitive.”
But Englehart says, “The most interesting thing is the people, not what we’re fixing. Because half of HOME Team we’ve found is just visiting with the seniors, talking with them, learning about their friends and family and how long they’ve been there.”
From its first club, Rotary Home Team has expanded to 23 throughout California, ranging from Weaverville to Encinitas. Covia’s role is to support the 17 clubs in its service area, providing program administration, follow up, support, and outreach.
Balter has conducted outreach and made presentations to many local Rotary Clubs over the past two and a half years, expanding the program in Contra Costa County from 5 clubs to 13. But she wants to see more growth in the future. “I would love to expand the program in each of the seven Bay Area counties that Covia serves,” she says.
Balter’s efforts have not gone unnoticed by Rotary. “Our Rotary Club of Lamorinda Sunrise presented Annette Balter our most prestigious award, a Paul Harris Fellowship, for her superior service to the Rotary Home Team cause,” says Englehart. “Annette has worked diligently with us for many years and the Home Team program has grown exponentially directly due to her efforts. The award is the highest award a Rotary Club can bestow on a Non-Rotarian and it doesn’t happen very often.”
And this growth is having a real impact. In 2017 in Contra Costa County alone, Rotary HOME Team provided 318 visits to 244 seniors. This year, with new clubs involved, Englehart says, “I’m estimating we’re visiting about 100 seniors every two months. That’s 600 a year. You do the math. That’s the kind of impact that is pretty quantifiable.”
But the impact also comes down to the individuals they serve. “Our oldest participant in the program is a 103 year old woman in Walnut Creek,” says Balter. “She calls every time we have a Rotary Home Team work day. The volunteers love visiting her!”
Englehart agrees. “I don’t tell people how to fix things. They’re supposed to know that. But here’s how we talk to our seniors. That’s why you’re going out. We want you to be able to do that. Each Rotarian that goes out there and sees that and walks away, they have that very positive feeling. We’ve done something. We didn’t just replace a battery. We really helped.”
If your Rotary club is interested in participating in Rotary Home Team, please email firstname.lastname@example.org. For more information, visit the Covia Rotary Home Team webpage at https://covia.org/services/rotary-home-team/ or the Rotary Home Team website at http://www.rotaryhometeam.com/.
Throughout the country, National Night Out on the first Tuesday in August is a chance for neighbors to meet one another and to connect with local emergency responders. At St. Paul’s Towers, National Night Out does that and more.
With food, music, face painting, balloon hats, games, fresh produce, and information tables, the National Night Out event co-sponsored by Covia Senior Resources, St. Paul’s Towers, and St. Paul’s Episcopal Church is a block party like no other.
“About 7 years ago, [Alameda County Senior Resource Director] Carolyn Bolton presented the idea,” says Connie Yuen, Life Enrichment Director at St. Paul’s Towers. “The idea was for St. Paul’s Towers, St. Paul’s Church, Oak Center Towers and Market Day to come together and throw a block party for our neighborhood. Every year we invite local businesses to participate by setting up informational tables and sharing their resources with guests. Each year our National Night Out party has gotten better and better with the attendance rapidly growing.”
“National Night Out is also a great way for us to meet and personally thank our local law enforcement and first responders,” says Yuen.
“It’s a way to bring community,” says Carolyn Bolton. As a high rise senior living building, St. Paul’s Towers can appear cut off from the rest of the neighborhood. The National Night Out block party helps neighbors see that “they don’t need to think the people living there are snob-nosed. It gets everybody on the same page.”
St. Paul’s Towers Executive Director Mary Linde says, “For St. Paul’s Towers, it allows us to serve our neighbors and get to know our community outside our walls. It’s about being kindness, love, and community to our neighbors.”
Yuen says, “We look forward to National Night Out every year because it’s our way of giving back and showing love to our greater community. I love seeing our residents bonding and laughing with neighbors they are meeting for the very first time.”
And the connections don’t end with meeting for the first time. Yuen says, “It’s a great feeling to see familiar faces and the same families come each year and seeing the children grow!”
“We’ve been told that many times that we host the biggest block party in Oakland. It’s truly a great place to be so I hope to see many new faces this year,” Yuen says. Linde adds, “Anyone may come. It’s really fun!”
National Night Out 2018 takes place on Tuesday, August 7. The event in front of St. Paul’s Towers, 100 Bay Place in Oakland, takes place from 6:00-8:00 pm.
When the summer session of Well Connected begins on Monday, July 9th, it will include a new season of virtual visits to museums throughout the United States in a series called Museums at Home.
Amber Carroll, Director of Well Connected, remembers attending a program with the Oakland Museum. “I was blown away by how amazingly descriptive, fun, and educational a virtual tour could be. The participants loved it! At that moment I started fantasizing about creating a Museums Without Walls program. When Katie [Wade, Assistant Director of Well Connected] came on board, she made my dream a reality.”
And the reality is powerful for participants. Carroll explains, “Imagine how crowded the Art Institute of Chicago was for the John Singer Sargent exhibit this past spring! Museums at Home provides the opportunity to view exhibits without travel, without crowds, without admission fees, and without sore feet. Because we additionally train docents about accessibility for low-vision and blind participants, the experience really feels like you’re there without any of the hassles.”
This session’s museum visits include exhibits at the Art Institute of Chicago, the Fine Arts Museum of San Francisco, the Asian Art Museum of San Francisco, the South Carolina State Museum, the Contemporary Jewish Museum, and the Minneapolis Institute of Art.
Wade says, “Some participants remember visiting these museums with their children, or learning about an artist in school, or spending hours in a particular museum and they value the opportunity to recreate those experience in a new, more accessible way. Others have felt a shift in how they view important moments in American history. Some are newly exploring art and find it meaningful to be able to ask questions of the docent and other participants. There’s a little something for all.”
She continues, “Museums at Home reminds me that art is such a powerful tool for personal growth – it sparks new ways of thinking, innovation, and brings people together.”
Well Connected is a Covia Community Services program. To find out more about Well Connected, visit https://covia.org/services/well-connected/. You can download the current catalog here to learn more about Museums at Home and the many other programs, support groups, and educational sessions offered by Well Connected.
World Elder Abuse Awareness Day is June 15. The National Center on Elder Abuse created this information as a downloadable document.
Our communities are like buildings that support people’s wellbeing. Sturdy buildings ensure that people are safe and thriving at every age. We all have a part to play in this construction project. Here are 12 things everyone can do to build community supports and prevent elder abuse.
- Learn the signs of elder abuse and neglect and how we can collectively solve the issue.
- Talk to friends and family members about how we can all age well and reduce abuse with programs and services like improved law enforcement, community centers, and public transportation.
- Prevent isolation. Call or visit our older loved ones and ask how they are doing regularly.
- Send a letter to a local paper, radio or TV station suggesting that they cover World Elder Abuse Awareness Day (June 15) or Grandparents Day in September.
- Join Ageless Alliance, an organization that connects people of all ages, nationwide, who stand united for the dignity of older people and for the elimination of elder abuse. Visit agelessalliance.org.
- Provide respite breaks for caregivers.
- Encourage our bank managers to train tellers on how to detect elder financial abuse.
- Ask our doctors to ask all older patients about possible family violence in their lives.
- Contact a local Adult Protective Services or Long-Term Care Ombudsman to learn how to support their work helping older people and adults with disabilities who may be more at-risk.
- Organize an “Aging with Dignity” essay or poster contest in a local school.
- Ask religious congregation leaders to give a talk about elder abuse at a service or to put a message about elder abuse in the bulletin.
- Volunteer to be a friendly visitor to a nursing home resident or to a homebound older person in our communities.
It is up to all of us to prevent and address elder abuse! For more information on elder abuse prevention, please visit ncea.acl.gov.
The 7th Annual Celtic Cup was a huge success thanks to so many people who care. On May 21st, more than 200 people joined the Covia Foundation at the Orinda County Club to raise more than $220,000 to provide life-changing services for seniors.
All of us want to share our deepest gratitude to all of our supporters. Your support will help seniors living in Covia’s Affordable Housing communities as well as those living in their own homes throughout the Bay Area. The funds from the Celtic Cup provide vital services such as nutrition, emergency assistance and a community of support for thousands of low-income and isolated seniors.
Fore! Golfers Out In Force
It was a beautiful day on the picturesque Orinda Country Club course. More than 120 golfers brought their best game on a picture perfect day. Congratulations to this year’s tournament winners!
1st place: Dennis Colvin, Al Climent, Jeff Hyer, Michael Ofstedahl.
2nd Place: David Chin, Terry Gilmore, John Fradelizion, Ken Keeney.
3rd Place: Matt Baldwin, Wally Baldwin, Bill Gilmartin, Steve Spina.
Kudos to the course contest winners!
- Closest to the Pin – Men: Dave Ring
- Closest to the Pin – Women: Ginni Henri
- Most Accurate Drive – Men: Dave Costello
- Most Accurate Drive – Women: Dee Ann Campbell
Celtic Cup Presented to Long-time Supporters
Special thanks to the recipients of the 2018 Celtic Cup, Bill and Connie Ring. The Celtic Cup honors those who have provided dedicated support to the Covia Foundation in its service to seniors. Bill and his wife Connie helped kick off the inaugural Celtic Cup in 2012 and Bill has served as emcee of the evening gala and live auction for seven years running. President and CEO Kevin Gerber presented the Rings with the Celtic Cup to conclude the gala dinner. Congratulations, Bill & Connie!
Click here to find more photos from this year’s Golf Tournament and Gala Dinner.
Thank you, Sponsors, Staff, and Friends
Many thanks to our 2018 Gold Sponsors:
And to our generous Silver Sponsors:
City Building, Inc.
Morrison Community Living
Nelson T. Lewis Construction Co., Inc.
T.C. Castle Construction, Inc.
Join Us Next Year!
We hope you’ll join us for the 8th Annual Celtic Cup in 2019. If you have any questions about this year’s event, please contact Michelle Haines at 925.956.7448 or visit our website at celticcup.org. Find out more about the Covia Foundation, what we support, and how to give here.
Covia’s Home Match program was featured in an article in the San Francisco Chronicle entitled Affordable housing in the comfort of your own home.
From the article:
“We call these homeowners ‘house-rich and cash-poor,’” said Tracy Powell, vice president of community services for Covia (formerly Episcopal Senior Communities), which runs the Home Match program in San Francisco along with Northern California Presbyterian Homes & Services. “They have the house, but their maintenance, taxes, food and medical costs are all going up. So bringing in a lodger at $1,000 a month can make the difference between keeping or losing it.”
But finding a compatible housemate involves much more than just agreeing on pets, smoking, visitors and other deal-breakers, said Max Moy-Borgen, director of Home Match Contra Costa. “There’s a lot more that comes into play when you are living together with someone than just a standard rental where you’re living on your own,” he said. “But when everything clicks, it means that people are really enjoying the arrangement and it’s a good fit.”
In-person home-sharing services like Home Match counter that they have the advantage of face-to-face contact with applicants and knowledge of local conditions — and that their services are often free.
In San Francisco, for example, where the program is supported by the Mayor’s Office of Housing and Community Development, Home Match created a model contract that can be canceled with a simple written notice, not a time-consuming eviction. And, because Home Match checks back regularly with both homeowners and lodgers, it can step in to mediate if their needs change.
When Kevin Wallace, a 67-year-old San Francisco remodeling contractor, first took in a lodger last year, for example, it was partly to help him take care of his wife, who suffered from dementia. After some months, however, his wife’s condition worsened and she had to go into full-time care. So Christine Ness of Home Match sat down with the pair to re-negotiate their contract.
Now the lodger, 72-year-old Elizabeth (she asked that her last name not be used), a retired Montessori teacher, pitches in on chores in exchange for her $350-a-month room in Noe Valley. “My son from Cambodia came home for a visit recently and said, ‘Hey Dad, the house looks great. Make sure you keep Elizabeth,’” Wallace said.
Elizabeth, meanwhile, figures she spends about an hour a day on chores ranging from dishes to laundry to clipping flowers from the garden for ikebana floral arrangements. In exchange, she has an affordable room in a city she loves because “San Francisco is an outdoors place, and I’m a nature person.”
The biggest challenge that all home-sharing services face — whether online or off — is finding enough homeowners to meet demand. “When we first started matching people in San Francisco a few years ago, no one had heard of it,” said Powell of the San Francisco Home Match program, even though the home-sharing phenomenon has been around nationwide for decades. “But now we’re reaching a tipping point, and homeowners are more willing to give it a try.”
And while the chief goal remains affordable housing, the Home Match crew is always happiest when its work leads to more.
“I tell homeowners that it can turn out to be a wonderful experience to invite someone into your home,” said Ness, director of Home Match Marin. “Even if you’re just doing it initially for rental income or service exchange, sometimes it can turn into a community of friends.”
Learn more about Home Match here.
Photo by Michael Macor / San Francisco Chronicle / Polaris
Many Covia community services programs would never take place without the dedication of hundreds of volunteers. Whether they are connecting with people by phone or in person, delivering food or doing art work, volunteers are the backbone of the services we provide people in the greater community.
Market Day, our senior produce market program, is almost entirely volunteer-led. More than 300 volunteers in 20 locations put the produce out in baskets when it arrives or help with overall set up of the market, greet shoppers at the door, check people out at the cashiers table, help shoppers during the market when they are picking produce, or just chat with people. Others bring their musical instruments, such as the Fountain of Ukes which performs for the Market Day at Margaret Todd Senior Center in Novato.
Volunteers are mostly seniors, many of them residents in the senior affordable housing communities where the markets take place. Market Day director Teresa Abney says, “I wish more people knew about the dedication of our volunteers. They love helping at Market Day and are dedicated and committed to their duties each week.”
Ruth’s Table at Bethany Center provides a wide range of volunteer-led arts programs and workshops, often led by residents. “One volunteer at Ruth’s Table is Bethany Center’s resident Margie A. Ramirez,” says Ruth’s Table director Jessica McCracken. “Margie has been an active volunteer for Ruth’s Table programs from the moment she moved in. Not only does Margie actively participate as volunteer support but she has brought her granddaughter, Talia, along the way who literally has grown up at Ruth’s Table. Now a young woman in her early teens, Talia takes an active role in Ruth’s Table programs teaching and setting up alongside her grandma.”
Participant volunteers are also an important part of Well Connected. Katie Wade, Assistant Director, shares “A little secret about our volunteers – many of them have chosen not to list their credentials or life experience in an effort to enhance the peer-to-peer aspect of the program. Each call holds such potential as you continuously uncover a variety of treasures hidden in each person’s life story. You could encounter an activist, attorney, world-traveler, mother, band member, first generation immigrant, dairy farmer, and so much more.”
Along with programs out in the community, volunteers who have been trained and gone through a background check may provide services directly in people’s homes, such as the Home Delivered Grocery Program in Novato. “Every Tuesday morning 18 volunteers shop for and deliver groceries to homebound elderly Novato residents who are unable to shop for themselves,” explains Carol Ann Moore, Director of Senior Resources for Marin County. “This is a 23 year old program and we still have one of the original shoppers! Clients not only receive groceries but a friendly visit. Volunteers are trained to notice and report concerns to the Director. We follow up by connecting them to other services they need or reporting health concerns to their contact person.”
Regular friendly visits are also the goal of Social Call with volunteers either providing a phone call or an in-home visit at least twice a month. “We couldn’t do this without volunteers, as simple as that,” says Brian Stannard, Director of Social Call for San Francisco and Alameda County. “They are the engine. The volunteers bring all kinds of skills: languages beyond English, computer skills, companionship, empathy.”
Volunteers include people of all ages. Stannard says, “Many of our new volunteers fall under the millennial category, a group that sometimes generates negative public opinion. In my observations, their passion and commitment to serving undermines any millennial prejudices people might harbor.” And Moore adds, “Volunteers say that volunteering gives them something to do with their time after they retire. It helps them feel connected and sense of worth. One volunteer said it provides him immense joy just knowing he is making life a little better for an older person.”
To find out opportunities to volunteer with Covia Community Services, please visit our VolunteerMatch site.
The following is a summary of the workshop presented at the Aging in America conference by Amber Carroll and Katie Wade. Amber Carroll is Director and Katie Wade is Associate Director of Well Connected (formerly known as Senior Center Without Walls).
Setting the stage for their presentation, Well Connected Associate Director Katie Wade asked workshop participants to close their eyes and imagine someone they have a strong connection with. Around the room, she saw faces light up as people reflected on the warmth and happiness that comes from those relationships.
This simple exercise illustrated the importance of connection in people’s lives that Katie Wade and Director Amber Carroll have both seen in their work with Well Connected (formerly known as Senior Center Without Walls). “This week, would it be an exaggeration to say that you’ve heard the word ‘loneliness’ and ‘social isolation’ like a billion times?” Carroll noted. “Loneliness and social isolation have been going on since the beginning of time, but folks are starting to talk about it.”
Studies have only recently begun to calculate the health impact of loneliness and social isolation. Some studies have found that loneliness has the same negative effect on health as smoking 15 cigarettes or drinking 6 alcoholic beverages a day. Wade points out, “When I go to my yearly physical, I’m asked to fill out something about how often I drink or if I’ve ever been a smoker. But very rarely am I asked if I’m feeling lonely or if I’m feeling connected. But we know it has the same physical impact.”
Carroll notes, “This is why everyone is talking about it now. We’re seeing these real health connections to loneliness, and realizing that loneliness costs buckets of money.”
Well Connected addresses the issue of loneliness through the mutual support and reciprocal relationships provided by participants, many of whom also become group facilitators. Rather than trying to fix the problem for others, Well Connected emphasizes that participants are able to help one another. “The model of giving and receiving is what makes our program unique,” says Wade.
As an example, Wade spoke of Lynnie, whose photo is featured above. Lynnie has been a participant and facilitator for Well Connected for over a decade, facilitating at least 100 groups. After Lynnie’s recent diagnosis, she decided to facilitate a group called “Living Through Dying” for the upcoming Well Connected session, which begins April 9.
As a phone based program, Well Connected also is very accessible for people with vision loss. Along with large-print catalogs, information is available in braille and in audio form. This year, Well Connected is hosting the second National Conversation on Aging and Vision Loss, presented by the American Foundation for the Blind, on May 4th.
Well Connected helps break down barriers and bring together diverse populations. Carroll explains, “There can be somebody who’s in their SRO in the Tenderloin here in San Francisco participating with someone in New York who’s in their penthouse Central Park home, connecting around a central interest in a topic. You just don’t see that in a senior center that’s geographically bound in a particular neighborhood.”
Wade adds, “When I came to the program, it really challenged some of the biases that I had. For example, I knew Gloria, a participant, maybe for three months on the phone before she mentioned she was in a wheelchair. I had pictured her as this 20-year-old blonde. It really challenged the stereotypes that I hold.”
Unlike many other senior programs or communities, Well Connected groups take place seven days a week, giving seniors activities to participate in over the weekend. One of its long-running groups, Gratitude, has just celebrated its 10th anniversary, meeting every day at 9:00 am and expanding to a second group at noon. Wade shares, “We have developed a culture of gratitude in part because we do this every day, twice a day, seven days a week.”
“This has been an amazing job,” Wade adds. “I often think, ‘Am I getting to do this and being paid for this?’ To join the calls, to work with the volunteers, to plan the programs. But also, I don’t think a day goes by where we don’t get a positive report from someone saying, ‘Here’s how this has impacted me.’ And some of the ones that really stick with me are people who were feeling pretty serious depression and thoughts of suicide when they came to us. We’re not here as a therapeutic intervention but we know that social connection does address those issues. We’ve had people say, ‘I’d do anything for Well Connected because this program saved my life.’”
To download the most recent Well Connected catalog, click here. To register for the Spring session, which runs from April 9-July 8, call Well Connected at 877-797-7299. You can also visit their page on the Covia site.
Senior Resources in Marin is hosting its third annual Health Services Day on Wednesday, February 21st. From 9:30 to noon, people age 60 and over can stop by the Margaret Todd Senior Center in Novato to receive a range of free services, including screenings for skin cancer, glucose testing, and fall prevention tips, as well as non-traditional treatments, such as acupuncture and trigger point massage.
It’s these non-traditional treatments that set this event apart, according to Carol Ann Moore, Senior Resources Director for Marin County. “You can try out new alternatives and see if they work for you,” she says. The event also provides support for screenings and services often not covered by insurance, such as dental and vision evaluations, thanks to a wide range of community partners.
Last year, more than 150 people came to the event. Moore reports that in 2017, seniors received 225 health screenings in the course of 2 ½ hours.
“This event provides an opportunity for seniors to come to a place where they are comfortable and receive free health services,” says Moore. “The senior center is both safe and convenient.”
And the free services makes a difference. Moore reports that last year’s screenings identified several skin cancers and one melanoma. The screener was able to refer these seniors to their health care providers to follow up and receive the treatment they need.
Episcopal Senior Communities’ Senior Resources provides a variety of other programs at Margaret Todd Senior Center, including the Senior Produce Market which will also take place on February 21 from 10:00-11:00. ESC oversees more than 20 Senior Produce Markets throughout Northern California where seniors can purchase fresh fruits and vegetables at cost and in reasonable quantities. The Produce Market in Novato also accepts CalFresh.
Both the Health Services Day and the Senior Produce Market are open to all people age 60 and older. The Margaret Todd Senior Center is located at 1560 Hill Road in Novato. For more information, contact Senior Resources Marin at 415-899-8290.