The Square
News and perspectives from Covia.

The shelter-in-place order means that many of us are adapting to new schedules and finding new ways to keep ourselves busy. Webster House residents, including one feline resident, are sharing their new routines and how they have adapted.

Dick S.

My two-room cave with balcony has several activity centers.

Dining Table: Read morning NY Times (2 hrs.) and magazines, open and discard mail, seating area for TV, eating.

Balcony:  Portable camping barbecue, occasional steaks or salmon.

Computer Desk: Check email, compose responses, delete spam, read Microsoft News, look at cartoons, open abstracts more detail, review financial data, color edit old travel slides (default activity).

Garden Room (low bench at bay window): Some 22 miniature orchids live in a vivarium (plastic storage box), grow-lights above and algae sludge swamp pond below.  A daily mist spray and checking for flowers takes about ten minutes a day. On the bench, in room conditions, is an African vine with a new 8-inch growth tendril, seeking a twig to wind around. Before it finds its twig, a hair clip will attach it to a circular frame – a very occasional event for this.

J. A.

Quiet. Staying at home is peaceful, with time to think, to meditate even. No need to be sociable, or to go to meetings. No need to dress appropriately. But visiting my little balcony is no substitute for walking freely outside. I miss our exercise classes, and swimming.

By the time we are released from sheltering-in-place, I will most likely have had more than enough of this nice quiet. For now, I am enjoying rereading the first two of Hilary Mantel’s books on Thomas Cromwell and looking forward to starting her recently published final volume.

Judy & Dave C.

We’re reading posts from our grand dog.

Jean B.

I am doing fine and determined not to get depressed. Rainstorm was needed and welcome, and now the sunshine is pouring in my window and I’m listening to my jazz station. A good lunch in the apartment, thanks to our great cooks and servers.

Joan U.

The view from our apartments is a huge help in combatting “I’m trapped” syndrome – trees and sky in an ever-changing panorama. I loved last night’s rolling bar.

Also, I’ve been walking.  One Palo Alto walk near Webster House is:

San Francisquito Creek

San Francisquito Creek is the dividing line between Palo Alto and Menlo Park – a placid little trickle of water until it occasionally goes wild and inundates whole neighborhoods, causing a great deal of property damage.  Walking up Palo Alto Avenue you will find several small grassy clearings where you can peer through the undergrowth and see the creek meandering over rocks between sandbagged banks.  Where Palo Alto Ave. joins Alma Street at the rail crossing there is a small park with a footpath that leads to a pedestrian bridge over the creek and into Menlo Park.  Follow the path to read signage about the history and ecology of the creek, the wildlife that is being restored, the people who lived here before us and El Palo Alto, the redwood tree that our city is named for. Crossing over the creek, you can turn right onto East Creek Drive and walk back along the creek through a neighborhood of older ranch homes with pretty gardens and whimsical sculptures. Continue right onto Willow Road toward Middlefield.  Look for the signs for the pedestrian bridge that will take you back across the creek close to Waverley Street. Don’t miss the owl box suspended over the bridge, and the pig sculpture at the corner of Waverley and Ruthven!  Turn right on Cowper and you will find yourself in front of Colette.  At this writing they are still doing take-out.

Magnus the Magnificat, a cream colored cat, sits atop a pillow on the couch.

 

Magnus the Magnificat graciously agreed to record his impressions of containment:

“Life for me is pretty good. My human has to stay home so there are many opportunities for pets, cuddles, scritches, and lots of snacks. I need yowl but once to prompt my lowly handmaiden to hop up and accede to my every whim. I still get to go outside on my patio any time I care to. Finally, I am getting my due.”


During this time as we shelter-in-place, it can be helpful to remember all of the things we can be thankful for and the positives that surround us. Sunshine coming in the windows. Rain that is nourishing the spring flowers. A good book. Technology that allows us to connect to loved ones even as we stay home. What small things are brightening your day and bringing you joy?

Happy Employee Appreciation Day! We are so excited to celebrate all of the amazing people who help Covia support older adults around the Bay Area and beyond. In honor of this holiday, we were inspired to share stories about our incredible employees from throughout the organization.

Community Services

Lizette Suarez, Well Connected Español Program Manager

Lizette came to WCE without having ever worked with older adults, but her humor, energy, dedication, passion, and skills leave me believing that she was the only person for the job.  As a one-woman team for the first year, she made our fantasy of diversifying Well Connected a robust reality and has successfully created a virtual community for nearly 100 older adults living across 5 states!

Amber Carrol, Director of Well Connected

Rita Mukhsinova, Ruth’s Table Manager

Rita implements gallery exhibits and events of incredibly high quality, which challenges preconceptions of senior living communities. A Bethany Center resident recently commented that a gallery lecture, “was so intellectual and stimulating. Sometimes people think that just because you’re older you won’t get it. The whole gallery and its programming is so intriguing.”

Katie Wade, Director of Social Call

Resident Service Coordination

Kristy Huang, Resident Wellness Director at Casa De Los Amigos

I wanted to take this opportunity to thank Kristy Huang, Resident Wellness Director at Casa De Los Amigos in Redondo Beach for her hard work and dedication. Kristy went above and beyond with coordinating IWISH (Integrated Wellness in Supportive Housing) programs by herself after her partner RWD moved to another site. In spite of the difficult situation, Kristy has been doing an awesome job balancing health presentations, exercise programs, social workshops, art therapy classes and more while managing it all on her own. She kept her professionalism and still manages to serve residents with a great smile.  I am grateful and appreciate her willingness to go the extra miles.

Sarah Choi, Lead Resident Service Coordinator

Covia Communities

Elvyra Abare, Canterbury Woods Executive Director, and Wei Chang, Canterbury Woods Transportation Manager

The incident/accident I experienced on January 21st on the way to a Covia meeting in Walnut Creek re-affirmed the correct decision I made about entering the Canterbury Woods community. Elvyra, the CW Director, finding me bleeding profusely, took charge and her calm voice and clear directions soothed my state of mind and prevented me from over-reacting. She treated me like I was her mother and that had a profound effect on my perspective of the situation. Where could I find such support in a moment of distress? Canterbury Woods of course…

And Wei, the transportation manager, who had to revise his driving plans because I did not heed to his rules about getting in the limousine, and who understands so well the flaws of human nature. Wei is a master at decision-making, is a compassionate human being and surprised me when I came out of E.R. Wei was there waiting for me and worried about my nutritional needs. Wei easily combined his responsibilities with the CW group he was driving to the Covia meeting and giving me his caring attention. Wei is a multi-tasking man with a heart. Thank you both, Elvyra and Wei.

Canterbury Woods Resident

San Francisco Towers Staff

Thank you! We have just been through an ordeal that I would have had difficulty managing if not for our staff at the SFTowers.

One morning, I heard my husband calling for me. I found him lying in a pool of blood in our hallway near the front door. I called Security and when someone arrived he wisely called our 2nd floor. Two Skilled Nursing staff took my husband’s vitals and called for an ambulance. At the hospital, we found he had dislocated his shoulder.

When we arrived back at SFT, our front desk called for a wheelchair to get us to our apartment. Almost immediately Grace Tom from Resident Health Services, an angel, arrived and took over. She organized everything, meals delivered that day, assistance, doctors orders to the PT people, and for our new doctor to make a house call. Dr. Aissatou Haman came to our apartment and scheduled my husband to see an orthopedic doc and have x-rays done.

While the above was happening, Troy Stewart, Housekeeping Manager, sent someone up to clean up the blood residue I had missed on the floor and the walls. Thank you to our staff for everything. We are most grateful for the care and attention we received in our hour of need. Everyone here knew what to do and did it.

San Francisco Towers Resident

Support Services

Accounts Payable Team

In our Finance Department, Accounts Payable is responsible for making sure that every invoice gets paid, and Deanna Garcia and Stephanie Canady are an amazing team. Every once in a while you get lucky and find an employee that is a quiet constant, always comes to work on time, hardly every misses a day of work and is dedicated to doing a great job.  Deanna is that person! Stephanie is one of those people that is dedicated to not only doing her job well, but she also makes work fun!  I really appreciate her quick witted humor!  She makes me laugh and smile no matter what problem we are trying to solve.

Prab Brinton, Vice President of Human Resources

Grant Edelstone, Senior Director of Risk Management, Compliance & Risk

Grant is one of those people that you can always count on.  He always gives solid, well thought-out advice and is never too busy to lend a hand. I appreciate his calm, professional approach.

Prab Brinton, Vice President of Human Resources

The stories mentioned display only a fraction of the hard work and dedication that Covia employees bring to their job every single day. Thank you to everyone who supports our organization. You are a valued part of our team! 

* Some of these stories have been edited to protect resident’s privacy.

In the United States, 40 percent of all food grown, produced, packaged and sold is thrown in a landfill. This food waste comes from growers, markets, restaurants, and resident homes and is predominantly leftovers, fruits, vegetables, dairy products, meat, and packaging. We are all responsible.

There are no better ambassadors to inspire us to reduce food waste than chefs. Chefs know more about how to fully utilize every leaf, root, bone, stem, and rind.

Morrison Living, who provide culinary services at Covia’s Life Plan communities, initiated a Waste Not program in early 2018 to actively curb the amount of food waste produced by their kitchens. Since then the chefs and cooks in the Spring Lake Village kitchen have become experts at reducing food waste.

What is Waste Not? “It is accounting for every item that comes into the kitchen, using the most of every item, using food before expiration dates, measuring food waste, composting and tracking our results,” says Spring Lake Village Executive Chef Ion Aguinagalde. Production Manager John MacDonald assures that all the onion and celery trimmings go into the daily simmering of fresh broth. He also makes sure all the cooks are instructed on how to carefully pare and prepare ingredients to create the least amount of waste.

Sous Chef John Child is responsible for keeping track of the weekly Waste Not tally and logging it on the computer. Daily logs are maintained by the kitchen and dining staff. “I report over-production waste, production waste (scraps), and unused or out of date inventory,” says Sous Chef John. “Everything is accounted for and evaluated.” The whole dining staff knows the drill, “how can we cut waste?”

The Spring Lake Village culinary team are always looking for new ways to reduce food waste and use more of what they have in the kitchen. The ‘Waste Not’ program has been a great opportunity to incorporate new strategies and move toward a kitchen that creates as little food waste as possible.

* A version of this article was originally published in the Spring Lake Village resident newsletter

In early January, St. Paul’s Towers honored Eric Hubert with a Lifetime Achievement Award for 50 years of service. Both as a former staff member as well as a long-time resident, Hubert’s impact on the Towers’ can be felt to this day.

Originally from Orange, Texas, Hubert was working as an administrator at an Episcopal Church in Oklahoma when he first learned about St. Paul’s Towers. During a visit to Los Angeles to introduce then-Governor Ronald Reagan on behalf of the National Association of Church Business Administrators, Hubert met Father Darby Betts. Betts, who co-founded Covia (then called the Episcopal Homes Foundation), invited Hubert up to Oakland to see the retirement community that he was building, St. Paul’s Towers.

After introducing Hubert to Oakland and his new community, Betts invited Hubert to become the administrator for St. Paul’s Towers as well as St. Paul’s Episcopal Church, the parish next door –starting the very next day! Hubert said “of course,” a decision that would bring him permanently to Oakland, the city he still calls home.

During his first few months on the job, Hubert lived with the Betts family in their home in Piedmont while he searched for an apartment. It was the start of a lifelong friendship with Betts. “We became brothers,” Hubert notes. “Working with Dr. Betts was the greatest experience.”

As the administrator for St. Paul’s Towers, Hubert helped create the groundwork for what flourishes to this day. He hired the first 100 employees across all five departments, interviewing each to make sure that they were a good fit for the community and would fully support the residents. During his time as administrator, Hubert also spoke about St. Paul’s Towers to raise awareness for the community and planned programming.

The programs that Hubert is proudest of are the music concerts held every Monday night. As with all of the programming that he brought to the community, he worked hard to make sure that he was bringing in experienced professionals to share their craft. Now, as a resident, he enjoys the same quality of music that he helped usher into the community at its start.

As a founding member of St. Paul’s Towers, Hubert not only interviewed staff interested in working in the community, but met with prospective residents as well. The aspect that Hubert always stressed to people considering the community is that St. Paul’s Towers is a place where “residents don’t lose their independence.” In his work as an administrator, working on staffing, programming, and more, Hubert made sure that the community was a space where residents could live with the same level of independence as they had experienced living in their own homes.  

After 23 years as an administrator for the St. Paul’s parish and the St. Paul’s Towers community, Hubert retired from the position. Looking back, Hubert says, “I loved every moment of those 23 years.” In honor of all of his hard work and all he had done for the community, as a retirement gift, St. Paul’s Towers raised the money to send him on a month long trip to Europe to say thank you. He spent most of his trip in London though he did sneak over to Paris, where he had previously spent time while in the army as Secretary to the Signal Officer.

The trip brought back memories of this previous time in Europe, including when he sold Alice B. Toklas and Gertrude Stein a pack of cigarettes for $30 at a lecture. “I never went out without cigarettes, soap, and a bar of chocolate,” Hubert says. Though he never smoked, he would sell the cigarettes so he could buy tickets to the opera.  

Hubert’s love of art and culture extended into his impact on the wider Bay Area community. He served as a trustee for Grace Cathedral in San Francisco and the Oakland Museum of California as well as supporting the symphony and other cultural institutions. His work across these organizations is invaluable and something that he looks back on fondly. In both his time at St. Paul’s Towers and the wider community, Hubert notes, “anything that I could get involved in, I was. Seeing where I could give my talents and leadership.”

After retiring, Hubert returned to St. Paul’s Towers as a resident because he “wanted to be in the best place.” “We tried to make St. Paul’s Church and St. Paul’s Towers exemplary” he says, and he believes “the same philosophy and policies hold today.” His hard work and dedication are clear within the community, from the enduring programming to Hubert’s favorite part of the community, “the caring staff.”

The first Friday of February is National Wear Red Day, a holiday devoted to raising awareness of women’s heart health. The holiday, which falls on February 7th this year, is put on by the American Heart Association as a reminder of the threat of heart disease and stroke. It corresponds with February as National Heart Health Month.  

In honor of the holiday, we’re sharing some simple tips that can make a difference for heart health as well as highlighting how Spring Lake Village is celebrating on February 7th.

Heart Health Tips

Improving heart health may sound like a daunting task but there are a number of easy to adopt changes that can have a positive impact on the heart.

One way to increase heart health and decrease risk of cardiovascular disease is to seek out social connections. Loneliness and isolation can directly contribute to cardiovascular disease so it’s important to regularly connect with family and friends. This can be as easy as going out to coffee with a good friend or connecting over the phone with someone you care about.

Programs like Well Connected and Social Call provide great options to stay connected. Connect with people who share a mutual interest through Well Connected’s variety of weekly sessions or find a new acquaintance to connect with in person or over the phone through Social Call. These programs have the added benefit that they can help forge new connections all while being easily accessed from your home.

Stress has a direct impact on heart health, which means it is important to find the ways to manage stress that work best for you. This could be engaging in calming activities like journaling and meditation or talking through your stress with a mental health professional or spiritual leader. Staying active can be another great way to manage stress as well as directly contributing to heart health in and of itself.

On top of its abilities to mitigate stress, exercise and movement can also strengthen the heart and cardiovascular system. The key is finding the type of movement that brings you joy. Running, taking walks, or participating in a sport are the most commonly acknowledged ways to move, but other hobbies like gardening or birdwatching also keep you active. Think about what hobbies bring you joy that also keep your body active and make the choice to incorporate them more often into your daily life.  

On top of moving, managing your stress, and staying connected, being in touch with your body and knowing the signs of a heart attack are crucial to staying healthy. Consult with your doctor so that you are aware of your own heart health and any chronic conditions that may affect your heart. It’s also important to review the signs of a heart attack and keep in mind that warning signs can differ between men and women. 

Keeping these tips in mind can be the start to prioritizing heart health as well as possibly leading to a new friend or learning about an exciting new hobby.

National Wear Red Day at Spring Lake Village

Spring Lake Village “promotes heart healthy living on an ongoing basis by promoting healthy eating, managing stress, exercising” and more, notes Director of Wellness Diane Waltz. National Wear Red Day provides the perfect opportunity to put special emphasis on how this is done. In honor of the holiday, many Friday classes and events incorporate heart health topics and residents and staff are encouraged to wear red around the community.

During morning exercise classes on February 7th, residents reflected on heart healthy lifestyle choices and heart attack symptoms as part of their brain fitness challenge. They also spelled National Wear Red Day backwards and discussed how knowing the warning signs of a heart attack is helpful not only for self-identification but also so they can recognize the signs in others and directly administer help.

Beyond promoting heart health and raising awareness, the holiday hits close to home for some residents and staff who choose to participate to honor family and friends’ struggles with heart related conditions.

Human Resources Director Dee Ann Hyatt wears red for her great niece Alexandria who “was born in 2013 with a rare and complex congenital heart defect. Her doctors said that if she was born just ten years ago, she probably wouldn’t be here today.” Alexandria has gone through open heart surgery as well as multiple procedures but today she is a vibrant, active, and smart 1st grader who “is so full of life.” Hyatt participates in National Wear Red Day for her niece and families who have received a devastating diagnosis with the hope that they know “that they are not alone.”

No matter the reason to celebrate, National Wear Red Day creates a visual reminder that heart health is important and that by making simple, informed decisions, we can make a difference each day. Check out the Spring Lake Village Facebook page for more examples of heart healthy activities and visit the American Heart Association website to learn more about heart health, tips and tricks, and National Wear Red Day.

* Heart health tips pulled from Casey Westbrook’s Spring Lake Village Newsletter article “Wellness Matters: Heart Health Month”

For twelve years, the San Francisco Towers’ Pet Club has been meeting to provide a forum for the community’s pet owners to find support and make positive change for their furry friends.

The Pet Club began in 2007, spearheaded by SFT resident Adrienne Jonas, so that residents with pets could connect and support one another. The club’s activities include maintaining an accurate list of the pets that live within the community, having backups in place to take care of pets should anything happen to a resident, advocating for pets’ needs within the community, and creating a space to discuss mutual interests and ideas connected to pets.

Jonas believes that “the best part of pet owners getting together is the support we give each other and the exchange of ideas and information.” All residents with pets are invited to attend Pet Club and a portion of the club is also made up of ‘pet pals,’ residents who don’t have pets but enjoy animals and help take care of other residents’ pets if they are unable.   

One of the main goals of the Pet Club is to support residents and their pets if a situation arises where the resident cannot take care of their pet. This is handled in two ways. First: all pet owners are required to have at least two people on file that can take care of a pet, should the resident be unable to provide that care. Second: the Pet Club coordinates support for a resident’s pet in any emergency or unforeseen circumstances. This gives pet owners at SFT the peace of mind that their furry friends will always be taken care of. 

The Pet Club supports not only residents who own pets but anyone at SFT who might encounter a pet. This is done through their Pet Policy that was put in place “to protect both the pet owners and non-pet owners, and to ensure that the animals themselves receive responsible care.” The policy ensures that everyone at SFT can live comfortably within the community through general policies such as that “cats and dog must be on a leash or carried at all times when in public areas” as well as more community-specific policies like “refraining from washing pet bedding in the common washing machines.”

The Pet Club has made real change within the community, not only with their policies but also with their advocacy. Many SFT residents were wary about taking their pet out for walks in unpleasant weather or at night. The Pet Club addressed this issue by advocating to SFT management for an enclosed dog run. Their work was successful and residents now have access to ‘The Dog Park,’ an AstroTurf dog run located off of the lobby. Residents can make sure that their pets can take care of their business whatever the weather or if it’s after dark.

Beyond making sure that residents and their pets are well supported, the Pet Club also puts on fun events, such as hosting the Pet Club Holiday Party. In December, Pet Club members, their pets, and interested San Francisco Towers residents gather to celebrate the season.

In December 2019, many dogs and one cat accompanied their owners to the event, where they played together in a safe environment where everyone could enjoy them. The event exemplified Jonas’ favorite part of the club “meeting all of the dogs and cats.” Both residents and their pets sampled special refreshments and residents were given a raffle ticket that they could place in one of three bags labelled dog, cat, or other. Everyone who attended the party received a prize and the bags helped the Pet Club distribute prizes that were appropriate for each resident’s pet. Resident’s without a pet could select ‘other’ for a non-pet related prize.

The San Francisco Towers Pet Club meets on the third Tuesday of every other month. San Francisco Towers residents, both those who have pets and those who love pets, are invited to attend.

The holidays are in full swing at Covia! Each community and program have their unique way of celebrating the season, from fun decorations and holiday parties to annual traditions and special events.

Webster House & Webster House Health Center

At Webster House Health Center, the lobby is always decked out in a particular theme for the holiday season. Last year, it was Grinchmas and this year the lobby is filled with Santa’s Workshop and gingerbread buildings. A large tree with swooping red ribbons and stocked with elegantly wrapped presents finishes off the festive display.

Elsewhere in the center, residents and staff have been practicing their Christmas carols, preparing for the holiday concerts that will take place on the different floors. Webster House chaplain, Lily Godsoe notes “this is a long standing tradition at the Health Center and the residents in particular are excited about it.”

Webster House Independent Living has been adding in new traditions along with established favorites. A Christmas tree and menorah dedication led by the chaplain was a new way to ring in the season, with residents gathering in the lobby to admire the elegant display that features an angel topper and poinsettia accents.

Over the December months, the tree has been looking over a growing pile of toys, collected for the San Francisco 49ers Academy in East Palo Alto. December is a giving time at Webster House from the toy drive to the annual bake sale put on by Webster House, Webster House Health Center, and Lytton Gardens. Treats are baked by residents and staff as well as donated by local restaurants. Each year, the bake sale proceeds are donated to a local charity. This year’s charity is Pets in Need, a local rescue that also brings dogs to the Webster House Health Center and Lytton Garden communities to meet with the residents.

Resident Service Coordinators

Covia Resident Service Coordinators connect residents to vital services at affordable communities throughout the Bay Area and Southern California. Traditions at many of these communities center on potlucks and parties where residents can socialize and share in the festive season.  RSC Jennifer Wright at Redwood Shores will be celebrating with a Black and White themed party. She notes “we want to continue the tradition of doing a theme party as it gives residents a chance to dress up.”

Sunny View West in Cupertino will join in a potluck with the neighboring Sunny View Manor community where residents and their families can get together and celebrate the season. They’ll sing hymns together and participate in festive activities on top of sharing a delicious meal.

San Francisco Towers

San Francisco Towers’ lobby has become a central point of the holiday celebrations with the beloved tradition of the Christmas Circus Wagon and this year, the addition of the holiday house. 

The Christmas Circus Wagon was inspired by a resident’s ornament and the hard work of a couple of residents that brought the ornament to life but full size. The wagon hosts miniature amusement park rides, buildings, a moving train, and miniature people and trees enjoying the scene. It’s a welcome sight in the SFT lobby and if you’d like more information on its construction and inspiration, please read our blog post from last year dedicated to its history.

The holiday house is a new addition to the decorations this year. A homemade dollhouse, lovingly created for Olivia Guthrie by her father, the holiday house is decorated for the season. Its doors stand open so that visitors can look through each room of the house and even watch Santa and his reindeer up on the rooftop.

Restored and refinished, the furniture and a majority of the miniatures are from the period the dollhouse was created: 1938. The house resembles Colonials in the suburbs of Chicago, even including an Illinois flagstone around the front. It features festive decorations inside and out as the holiday house residents celebrate right alongside the residents of San Francisco Towers.

Olivia Guthrie hopes that the house will bring back “pleasant memories of holidays past.”

Support Services

The holidays are the sweetest time of year at Support Services. The annual cookie exchange was a hit with treats ranging from brownies and eggnog cookies to lemon cheesecake bars and chocolate crinkles. Participants got to take home a full Tupperware of the delicious sweets to share with family and friends.

The culmination of holiday celebrations at Support Services is the potluck, white elephant gift exchange, and ugly Christmas sweater contest. A full spread of appetizers, main dishes, and desserts are enjoyed by staff decked out in their most eccentric holiday attire. The celebration culminates with the white elephant gift exchange. This year saw incredible participation with 37 wrapped gifts that ranged from blankets and candles to an elegant bread slicer, board games, and chocolates. Everyone went home with a smile on their face and a new trinket or treat.

St. Paul’s Towers

At St. Paul’s Towers, a full array of holiday décor, programs, and services make the community feel particularly festive. For the four weeks leading up to Christmas, visiting clergy from different denominations of Christianity perform a weekly Advent service full of hymns and celebrations of the Advent season.

Resident and staff led Christmas tree decorating gives everyone the chance to deck the halls, while later in the month, cookie decorating celebrates the sweeter side of the season.

During the eight nights of Chanukah, St. Paul’s Towers chaplain, Rabbi Meredith Cahn, and residents hold a nightly Chanukiah lighting, sing, share memories and blessings, and tell stories to celebrate the holiday. On one evening, they will share “latkes and other treats to remember the food.”

St. Paul’s Tower’s Program Coordinator, Connie Yuen, says, “We always have a great energy at SPT, but during the holidays, the feeling is extra special. From the way we greet one another to the exchange of hugs and high fives, there is a lot of love in the building.”

During this jolly time of year, full of festivities and traditions, all of us at Covia would like to wish you and yours a bright and merry holiday season.   

When Webster House resident Chet Frankenfield was growing up on the East Coast, he never dreamed that he would travel to Antarctica. His adventure started in 1956 when he was attending Officer Candidate School in Newport, Rhode Island and his commanding officer asked him if he would be interested in studying Aerology at the Postgraduate School in Monterey California. “All I heard was Monterey,” Frankenfield says; he didn’t even know what aerology was, but he jumped at the chance to go to California. He learned later that “it’s the Navy term for Meteorology” and when he got to Monterey he would be trained as a flight forecaster.

After he completed his yearlong training, Frankenfield moved back to the East Coast, where he was stationed in Patuxent River, Maryland. After a year in Maryland, a call went out for the next season in Antarctica. Frankenfield’s interest in Antarctica had been growing ever since he learned about the International Geophysical Year. As he notes, “it was one of the last places left on Earth that was not totally destroyed by tourists and was unexplored” and so he jumped at the chance.

The International Geophysical Year was a year and a half long worldwide study of the Earth that took place from July 1957 to December 1958. Most nations participated, building stations around the world, including in Antarctica. As Frankenfield notes, “this was the first time that they really included and had an extensive study of Antarctica,” including the effects of the massive ice cap on the rest of the world. His interest in Antarctica paid off and he was selected for the next season.

In Antarctica, Frankenfield had the opportunity to put his training to practical use, forecasting for flights between Christchurch, New Zealand and McMurdo station. Flight forecasting in Antarctica consisted of informing pilots of weather conditions, including wind speed and visibility, and telling them to turn back if conditions worsened. During the summer months, forecasts were also made for the helicopters and ski-equipped aircraft ferrying scientists, support personnel and supplies to research sites and outlying Antarctic stations.

After the runway, built on a frozen section of ice on McMurdo Sound, melted in early February, flights were discontinued. By mid-March, the last ship with the last of the summer personnel left; and the remaining 120 men began their seven months of isolation. Four of the months were in darkness, and the only personal communication with the rest of the world was by ham-radio.

Frankenfield maintained the McMurdo weather station 24 hours a day. He and his four-man wintering-over crew took weather readings and sent up weather balloons, which was quite an undertaking as it included blowing up the large balloon and tracking it so they could take hourly upper atmospheric readings.

He and his men decided on a strict twelve hours on, thirty-six hours off schedule, which Frankenfield says his men were not happy about at first but really appreciated by the end of the winter. Where other crews, such as some of the construction personnel who were tasked with rebuilding the runway come summer, had little to do over the winter, Frankenfield’s team’s steady schedule kept their minds working steadily with no time for boredom to set in.

Frankenfield worked the normal ten-hour seven day a week schedule. When he wasn’t working, he stayed busy by taking up a number of different hobbies from reading and playing chess to teaching math and learning oil painting. He even completed some, as he puts it, “fairly decent penguin pictures” though he gave them away to his fellow officers who wanted them for their kids.

McMurdo Station was only one mile from the abandoned hut of Robert Falcon Scott, the first British explorer to reach the pole, so Frankenfield explored the debris around the structure as the hut itself was filled with snow. He would look for any items from Scott’s stay and on one excursion, Frankenfield found two salt jars, which he kept as a souvenir for his sister. Years later when he visited the Canterbury Museum in Christchurch with his wife, he was surprised to find some of his salt jars on display.

But that wasn’t the biggest surprise from Frankenfield’s trip to Antarctica. About ten years ago, when he got a new iPad and tried Googling himself, he was surprised to learn that a glacier had been named after him without his knowledge. He wrote to the US Geological Survey and they confirmed that it was true, the Frankenfield Glacier was indeed named after him.

After his year in Antarctica and a short stint in New Zealand, Frankenfield had spent time aboard an icebreaker that was trying to penetrate the Bellingshausen Sea to reach a point of land that no ship had ever previously reached. Though the ship abandoned its goal when they received a distress signal from a Danish ship, they got close enough that Frankenfield and a couple of the crew were able to fly in and land. They set up a tiny weather station, which would inspire the Advisory Committee on Antarctic Names to name the glacier after him.

After returning from Antarctica, Frankenfield got a job in computer programming. He was just out of the military and had no experience in the computer industry but during his interview at a company in Sunnyvale, he noticed a book about Antarctic explorer Ernest Shackleton on his interviewer’s desk. “We sat there and talked about Antarctica for an hour,” Frankenfield says “and I left and I knew I had the job.” He pursued work in computers for the next thirty years until he retired in the 1990s.

The biggest lesson that Frankenfield took away from his time in Antarctica was how to live with himself and to keep himself entertained. He was told by a psychiatrist during a pre-expedition interview that he was “going to be bored as hell” and so he became determined to keep busy. Along with the hobbies that he took up over the year, he learned how to be comfortable with himself and to be content in any setting. It’s a skill that he holds onto to this day along with all of the memories of his year in Antarctica.

Twenty people from Covia attended the 2019 LeadingAge Annual Meeting and Expo, held October 27-30 in San Diego California. Representing Covia’s Communities, Affordable Housing, Community Services, Support Services, and Foundation, they were informed and inspired by lectures, sessions, exhibits, demonstrations, as well their colleagues from non-profit aging service providers from around the country.

In total, over 8,000 people attended the 2019 conference, which offered 179 educational programs as well as an exhibit hall showcasing products and services for seniors and senior living ranging from architects to in-home health care products to wellness programs and equipment.

Christina Spence, Executive Director of San Francisco Towers, was particularly impressed by keynote speakers Marcus Buckingham and Dan Heath. Speaking at the opening session, Buckingham addressed Nine Lies About Work, encouraging listeners to “replay what works” while on Tuesday, Heath emphasized creating “peak moments.” Spence was impressed by “the statistically-proven impact certain ‘peak’ moments such as first-day and transitions can have on residents and staff at our communities. This is a powerful opportunity for us to create great experiences!”

Both Lizette Suarez, Director of Well Connected Español, and Rod Moshiri, Executive Director of Webster House, each attending their first LeadingAge conference, learned something worthwhile in the sessions they attended.  Suarez says she learned tips on bridging the generation gap while Moshiri got to explore the differences between operations for for-profit and non-profit senior living organizations. But you didn’t need to be a first-time attendee to learn something new. Mary McMullin, Chief Strategy and Advancement Officer, attending her 33rd LeadingAge conference, participated in a session that taught her about a better approach to risk management of resident agreements.

Covia also provided educational information for attendees. Amber Carroll, Director of Well Connected, and Katie Wade, Director of Social Call, presented a workshop on Building Connections, One Call at a Time, demonstrating how a gracious presence, creativity, and connection provide outcomes of health – and joy. As she experienced her first LeadingAge conference, Carroll reported, “I like the diversity of the educational sessions and find myself interested in other arenas of the senior living space.” Though she was presenting, she learned from those who attended the session as well. “LeadingAge is a different demographic from most of the aging conferences we attend.  I’m always trying to understand how to break our cool community services into housing communities and got some good feedback from session attendees.  Based on this, Well Connected has prioritized the strategy process around monetizing our programs in senior communities.”

Educational sessions were not the only benefit from attending the conference. Chris Dana, Covia’s VP of Information Technology, reports that “time spent with colleagues and vendors” was the best part of the event. With “a ton of new technology start-ups ‘invading’ senior living,” he expects that in future he will “spend more time on the expo floor and less time in the educational sessions.”

Covia also played a role in the social events around the meeting. As an experience sponsor for the annual LeadingAge Inclusion Reception, Covia co-hosted what LeadingAge described as “an unparalleled nightlight experience” at PARQ in the Gaslamp district. As the LeadingAge website explains, “This event pays tribute to those who have paved the way for diversity and inclusion in aging services and celebrates the work our members do every day providing high-quality supports and services for all.” Jessica McCracken, Director of Ruth’s Table, was one of the M.C.s of the Monday night event, which ran from 9:00 until midnight.

Mary Linde, Executive Director of St. Paul’s Towers, sums up the experience: “I’ve been attending LeadingAge conferences for over 20 years.  My favorite part of the conference is always seeing old colleagues and making new connections. The classes are good, but the networking is the best.  At this year’s conference I learned about new technology – an app to connect staff to their departments – that I thought may be useful to explore.  I also was extremely proud to be part of Covia as a host of the LGBT Inclusion party…what an event, what a great company to bring people together like this.  Such a celebration of life!”