Residents and staff from Covia Affordable Communities recently attended LeadingAge California’s annual Affordable Senior Housing Resident Advocacy Day in Sacramento. One of our staff members reported that one resident left an impact on his Assemblyman when he introduced himself saying, “My name is Dean and I was homeless for four years before I got a studio in an affordable HUD building.” We’ve asked Dean to share his story.
If you have ever experienced a trauma (and most of us have), you may not want to talk about it. That’s the way it was with me, but my friends at Covia convinced me that other people might be helped by my “confession.” So, here goes.
The trouble began in early 2012. Having been unemployed for 2 years (a direct result of the 2008 recession), my money completely ran out and I was faced with eviction from my Oakland apartment of 16 years. When you can’t pay the rent, the sheriff simply changes the locks and you don’t get in.
A friend (call him J.R.) saved me from life in the street by offering to let me sleep in his van. This is not an ordeal I would wish on anyone. Though not too uncomfortable physically (just make sure you have lots of blankets in cold weather), you are constantly in fear of police and hostile “neighbors.”
After 3 ½ years in this situation, I returned to the van one afternoon to find that it was no longer there. A police woman parked nearby informed me that the van had been towed only an hour before. All my possessions (books, CDs, clothing and a guitar) were gone. Although I’d been careful not to park it in front of anyone’s house (it had been near an empty lot), I guess the old Dodge Ram was an eyesore to some “upstanding citizens.” So I experienced two disasters in less than 4 years.
At this point, I walked to J.R.’s house and told him what had happened. He somewhat shamefacedly admitted that he had neglected to pay some old parking tickets as well as vehicle registration, but then offered to let me sleep in a tent in his back yard.
One afternoon soon after this, I received a phone call from Oak Center Towers. I had applied for residency there over a year before, and they now had a vacant studio apartment. This was the first cheerful note in my life since 2010! On arriving at my first interview, I met Julia Bergue, a sweet and flexible person who did all the necessary paperwork.
Finally, on August 17, 2016, I spent the first night in my new home. Somewhat dazedly, I realized there was a solid, legitimate, leak-proof roof over my head.
So take it from me: when you’ve hit rock bottom, the only way is up. Keep a-going’!!
Dean, age 66, earned his Master’s degree and worked as a paralegal for 20 years before losing his job during the great recession.
Originally published in Community News, San Francisco Towers’ resident newsletter.
Part of the charm of San Francisco Towers are the exquisite floral displays in the public areas of the building, created by the Flower Committee.
Of its thirty members, the Flower Committee has four members (plus a weekly flower carrier) who specialize in purchasing and arranging the flowers: Joan Tayler, Marilyn Jacobson, Sophie Lee, and Fukan Yen.
Joan and Marilyn spend Thursday mornings at the San Francisco Flower Mart, which was founded by Japanese flower-grower immigrants around the turn of the century. It is one of the oldest and most successful Japanese-American corporations in the U.S. There are more than 60 vendors using Mart space. The flowers used to be strictly local but now include imports from as far away as Israel.
The Flower Committee shoppers wander down the aisles of flowers displayed in giant buckets, fishing out a stem that looks interesting: a branch with berries, a particularly beautiful rose, or some palm leaves that would make a good background. Usually five or six stems are tied together and priced as a group, anywhere from $6.50 to over $32.
Joan and Marilyn base their selections on what will go well with what is still usable from the previous week, and any upcoming holiday. Independence Day next month? Their choices will be red, white, and blue. The total Towers bill can be as much as $150, which the Towers staff will later pay.
A grocery cart in the garage awaits the returning buyers. It is loaded with the bunches and taken to Craft Room 3, where Fukan and Sophie unwrap the flowers. They set aside the pieces they want for the arrangements that are developing in their heads. Fukan says she has to see the flowers before she can decide what she will design, and Sophie agrees. They begin work on their signature still-life arrangements and soon are joined by Joan and Marilyn, who seem to specialize in large bouquets for the lobby and other public spaces. Although questions are freely answered, the room is largely silent as the women focus on what they are doing with the flowers.
Flower arrangers have the showiest jobs, but a lot of Flower Committee work goes on behind the scenes. There are the carriers and the vase washers and someone who arranges the memorials to departed residents.
There is also a small team that works on Wednesday night after dinner collecting all the arrangements from the first floor, and the small vases from dining tables in Assisted Living and the Staff Lounge. They bring these to Craft Room #3, where the vases are washed and the flowers edited (“This daisy looks like it will survive another week, but throw away that tulip”). There are carriers who take weekly turns driving the buyers to the SF Flower Mart, helping carry the selected flower bunches, and delivering arrangements to their spots.
Flower Committee Chair Joan Tayler says she is not worried about the relocation in a few months of the Flower Mart to temporary space on Potrero Hill, while a multistory office and condo building is being erected on the longtime Brannan Street site. The Flower Mart is guaranteed a space in the new building. At present, it can take as much as 45 minutes to drive from San Francisco Towers to 540 Brannan; Joan thinks getting to Potrero Hill won’t be any harder.
Back in the old days, flowers were arranged and delivered from Whole Foods, which cost something like $48,000 to $60,000 a year. When Flower Committee volunteers took charge, the cost went down to $10,000 to $12,000 a year. This is one of the many reasons why we should be grateful to the Flower Committee.
Sophie seemed to sum up the spirit of the Flower Committee members: She does the work because she always has loved flowers and always will. All Towers residents owe the Flower Committee a giant thank you for making our home so beautiful.
written by Anne Turner
Covia’s Home Match program was featured in an article in the San Francisco Chronicle entitled Affordable housing in the comfort of your own home.
From the article:
“We call these homeowners ‘house-rich and cash-poor,’” said Tracy Powell, vice president of community services for Covia (formerly Episcopal Senior Communities), which runs the Home Match program in San Francisco along with Northern California Presbyterian Homes & Services. “They have the house, but their maintenance, taxes, food and medical costs are all going up. So bringing in a lodger at $1,000 a month can make the difference between keeping or losing it.”
But finding a compatible housemate involves much more than just agreeing on pets, smoking, visitors and other deal-breakers, said Max Moy-Borgen, director of Home Match Contra Costa. “There’s a lot more that comes into play when you are living together with someone than just a standard rental where you’re living on your own,” he said. “But when everything clicks, it means that people are really enjoying the arrangement and it’s a good fit.”
In-person home-sharing services like Home Match counter that they have the advantage of face-to-face contact with applicants and knowledge of local conditions — and that their services are often free.
In San Francisco, for example, where the program is supported by the Mayor’s Office of Housing and Community Development, Home Match created a model contract that can be canceled with a simple written notice, not a time-consuming eviction. And, because Home Match checks back regularly with both homeowners and lodgers, it can step in to mediate if their needs change.
When Kevin Wallace, a 67-year-old San Francisco remodeling contractor, first took in a lodger last year, for example, it was partly to help him take care of his wife, who suffered from dementia. After some months, however, his wife’s condition worsened and she had to go into full-time care. So Christine Ness of Home Match sat down with the pair to re-negotiate their contract.
Now the lodger, 72-year-old Elizabeth (she asked that her last name not be used), a retired Montessori teacher, pitches in on chores in exchange for her $350-a-month room in Noe Valley. “My son from Cambodia came home for a visit recently and said, ‘Hey Dad, the house looks great. Make sure you keep Elizabeth,’” Wallace said.
Elizabeth, meanwhile, figures she spends about an hour a day on chores ranging from dishes to laundry to clipping flowers from the garden for ikebana floral arrangements. In exchange, she has an affordable room in a city she loves because “San Francisco is an outdoors place, and I’m a nature person.”
The biggest challenge that all home-sharing services face — whether online or off — is finding enough homeowners to meet demand. “When we first started matching people in San Francisco a few years ago, no one had heard of it,” said Powell of the San Francisco Home Match program, even though the home-sharing phenomenon has been around nationwide for decades. “But now we’re reaching a tipping point, and homeowners are more willing to give it a try.”
And while the chief goal remains affordable housing, the Home Match crew is always happiest when its work leads to more.
“I tell homeowners that it can turn out to be a wonderful experience to invite someone into your home,” said Ness, director of Home Match Marin. “Even if you’re just doing it initially for rental income or service exchange, sometimes it can turn into a community of friends.”
Learn more about Home Match here.
Photo by Michael Macor / San Francisco Chronicle / Polaris
I am reflecting from a somewhat different position than the more usual perspective offered at LeadingAge meetings – the outlook of an octogenarian who has been a CCRC resident for eight years. In this, I hope that Proverbs 20:29 is correct in saying that “The glory of youths is their strength, but the majesty of old men is their gray hair.”
For CCRC residents like me, “long term” has a different meaning than it used to, but when involved in community affairs we still try to plan for others coming after us, even if we won’t directly benefit from the improvements we are working for.
Our life as residents is distinct in that it is essentially without power within the community, while we are at the same time exceptionally dependent on the spirit of obligation and stewardship of others. Residents face uncertainties in costs of care, the future of government funding, and the outlook for skilled nursing availability. The passage to a more powerless and dependent life has been a stormy one for some residents, and this has created some burdens for you as care providers.
We are in a time, in senior care as well as all other walks of life, when many are proposing answers, answers often not requested but nonetheless forcefully expressed, but fewer are asking the necessary questions and even fewer are willing to listen first. As a resident member of the LeadingAge California Board of Directors, I have seen that LeadingAge has been asking the necessary questions and is listening to the answers it is hearing.
You, LeadingAge and the senior services providers of California, are the people we residents are relying on, whether because of physical or mental necessity or simply by contract. These are demanding jobs, calling for great commitment, and often involve more stress and less compensation than employment elsewhere. It is noteworthy that many providers have a religious foundation, including my own, which began life in the mid-nineteenth century as the Protestant Episcopal Old Ladies Home. It has since relaxed its admission policy.
I have looked for a pithy saying to close my reflection, and the quotation, “Nobody cares how much you know until they know how much you care,” attributed to Theodore Roosevelt, fits the challenges and obligations assumed by LeadingAge and the entire elder care community. A more personal aspiration was my mother’s frequently expressed measure of a person – wisdom. For her, the measure of success was not wealth, public acclaim or personal popularity, but wisdom, and her judgment that a person had no wisdom was a severe rebuke. I believe that the efforts of everyone at LeadingAge and all of you at our communities are meeting that test, and hope that you will continue to strive to do so. I and all residents of our communities are relying on you and I am confident that you will.
When the Spring Lake Village Resident Council decided to honor some of its longest serving volunteers, they saw it as another way to build community. The Volunteer Recognition program celebrates residents who have made a lasting contribution to the community’s life, many of which are unknown to newer residents.
“People who are moving in are enjoying so much being part of this community,” says Resident Council member Sharon Boschen, who moved to Spring Lake Village in 2014 and now coordinates the Volunteer Recognition program. “And of course new residents have no clue of the contributions of so many of our elders here who have helped create this community that we’re all enjoying. And so this program is an effort to build bridges between these two groups.”
So far the program had had two presentations. In February, Don Sanders, who moved to Spring Lake Village in 2005 with his wife Marilyn, was honored for his service as Resident Council president, Financial Study Group member, Fire & Disaster Committee, founder of the Conservation Committee and the Wellness Committee, and as a leader in the effort to develop the West Grove addition to Spring Lake Village. In April, Rodgers and Nancy Broomhead were recognized for their activities ranging from stocking and working at the Village Store to reading to residents in Skilled Nursing to hosting a “birthday monthly dinner orphans table” in the dining room to developing the yearly Robert Burns dinner and celebration.
“Those of us with German-Danish ancestry love being Scots for a night,” says Boschen. “It’s such a delightful presentation and just a real community builder, and you discover that you like haggis, which is a surprise.”
Honorees are nominated by the community through one of its 20-plus resident committees. “One of our suggested benchmarks is that these are people who have served in some capacity for at least ten years, someone who’s made a lasting impression on our community life.” says Resident Council president Gerry Porter, a resident since 2015. “We started out with the premise that Spring Lake Village is a community of volunteers and that we would not enjoy this wonderful place if it were not for people pitching in and doing things to make the community stronger.”
The goal of the program is to provide lasting recognition to volunteers who may no longer be as active. Similar to residents who receive a gold name tag for 20 years in the community, these recipients receive a platinum name tag that says Honored Volunteer.
“I noted when you see someone wearing that, give them thanks for helping to create this community we’re all enjoying because they have done a great thing for us,” says Boschen.
Recipients are honored during a presentation at a Resident Council meeting, each one unique to the recipient. “One of the things I noticed in the recent presentation is there is not a sound in the room when they’re going on,” says Boschen. “People are involved. They really feel good about knowing what is being offered there about these other people who may look to them just like frail elders, not shakers and movers who’ve created this beautiful community with us.”
Porter says, “It’s still an emerging program because we’ve only done two of them so far. The community here is very strong but it’s always changing with people leaving and people coming in. Trying to get people engaged in the community I’d say is one of the primary goals, as well as to recognize the people who have served so faithfully for so many years.”
“I think it’s an inspiration to us all when you see what these residents have accomplished and you know that you’re a part of this and you have a role to play here too,” says Boschen. “The audience is quiet and almost reverent as they listen to what these people have done. So they are inspirations to us. This whole process has brought an appreciation and a joy to the community.”
Join Covia on May 21st at the Orinda Country Club for camaraderie, golf and a great cause! The Covia Foundation’s 7th annual Celtic Cup Golf Tournament, dinner and auction still has a few spaces available and we would love for you to be there.
Can’t join us for the event? Your gift has a life-changing impact on low-income and isolated seniors. Your contribution will directly support Covia’s Affordable Senior Housing and Community Services programs. 100% of your gift will be put to use in providing services.
The following is a summary of the workshop presented at the Aging in America conference by Amber Carroll and Katie Wade. Amber Carroll is Director and Katie Wade is Associate Director of Well Connected (formerly known as Senior Center Without Walls).
Setting the stage for their presentation, Well Connected Associate Director Katie Wade asked workshop participants to close their eyes and imagine someone they have a strong connection with. Around the room, she saw faces light up as people reflected on the warmth and happiness that comes from those relationships.
This simple exercise illustrated the importance of connection in people’s lives that Katie Wade and Director Amber Carroll have both seen in their work with Well Connected (formerly known as Senior Center Without Walls). “This week, would it be an exaggeration to say that you’ve heard the word ‘loneliness’ and ‘social isolation’ like a billion times?” Carroll noted. “Loneliness and social isolation have been going on since the beginning of time, but folks are starting to talk about it.”
Studies have only recently begun to calculate the health impact of loneliness and social isolation. Some studies have found that loneliness has the same negative effect on health as smoking 15 cigarettes or drinking 6 alcoholic beverages a day. Wade points out, “When I go to my yearly physical, I’m asked to fill out something about how often I drink or if I’ve ever been a smoker. But very rarely am I asked if I’m feeling lonely or if I’m feeling connected. But we know it has the same physical impact.”
Carroll notes, “This is why everyone is talking about it now. We’re seeing these real health connections to loneliness, and realizing that loneliness costs buckets of money.”
Well Connected addresses the issue of loneliness through the mutual support and reciprocal relationships provided by participants, many of whom also become group facilitators. Rather than trying to fix the problem for others, Well Connected emphasizes that participants are able to help one another. “The model of giving and receiving is what makes our program unique,” says Wade.
As an example, Wade spoke of Lynnie, whose photo is featured above. Lynnie has been a participant and facilitator for Well Connected for over a decade, facilitating at least 100 groups. After Lynnie’s recent diagnosis, she decided to facilitate a group called “Living Through Dying” for the upcoming Well Connected session, which begins April 9.
As a phone based program, Well Connected also is very accessible for people with vision loss. Along with large-print catalogs, information is available in braille and in audio form. This year, Well Connected is hosting the second National Conversation on Aging and Vision Loss, presented by the American Foundation for the Blind, on May 4th.
Well Connected helps break down barriers and bring together diverse populations. Carroll explains, “There can be somebody who’s in their SRO in the Tenderloin here in San Francisco participating with someone in New York who’s in their penthouse Central Park home, connecting around a central interest in a topic. You just don’t see that in a senior center that’s geographically bound in a particular neighborhood.”
Wade adds, “When I came to the program, it really challenged some of the biases that I had. For example, I knew Gloria, a participant, maybe for three months on the phone before she mentioned she was in a wheelchair. I had pictured her as this 20-year-old blonde. It really challenged the stereotypes that I hold.”
Unlike many other senior programs or communities, Well Connected groups take place seven days a week, giving seniors activities to participate in over the weekend. One of its long-running groups, Gratitude, has just celebrated its 10th anniversary, meeting every day at 9:00 am and expanding to a second group at noon. Wade shares, “We have developed a culture of gratitude in part because we do this every day, twice a day, seven days a week.”
“This has been an amazing job,” Wade adds. “I often think, ‘Am I getting to do this and being paid for this?’ To join the calls, to work with the volunteers, to plan the programs. But also, I don’t think a day goes by where we don’t get a positive report from someone saying, ‘Here’s how this has impacted me.’ And some of the ones that really stick with me are people who were feeling pretty serious depression and thoughts of suicide when they came to us. We’re not here as a therapeutic intervention but we know that social connection does address those issues. We’ve had people say, ‘I’d do anything for Well Connected because this program saved my life.’”
To download the most recent Well Connected catalog, click here. To register for the Spring session, which runs from April 9-July 8, call Well Connected at 877-797-7299. You can also visit their page on the Covia site.