Throughout the recent challenging times, the strength of resilient community and caring connections with one another have never been more apparent. For more than 50 years, members of the Covia Foundation Heritage Society have helped to build the foundation of that resiliency. Heritage Society members pledge a future gift to Covia Foundation to help support their community, the Circle of Friends Assistance Fund, or a cherished Covia program. These legacy gifts throughout the years have buoyed the resilience, quality, and strength of Covia communities and services.
You don’t have to be wealthy to make a difference. You just have to plant a gift in your estate plans. Your wishes will grow from there, enriching the community of caring and services for seniors.
What types of gifts can I leave to the Covia Foundation in my will?
You may leave items such as cash, property, land, securities or real estate. Every gift, no matter how small or large, can make a difference in the lives of seniors.
Can I support a specific program in my community with my gift?
Yes, you may support a specific community or program. You may also designate your gift be used where the need is greatest. These unrestricted gifts are especially valuable, as they provide flexibility to respond to changing needs and priorities.
Is a gift through my will tax deductible?
The Covia Foundation is a nonprofit 501(c)3 organization. Charitable gifts are deductible to the full extent of the law. However, we suggest you seek advice from your tax advisor. Administrative charges are not deducted from gifts.
I already have a will — can I still leave a gift to the Covia Foundation?
Yes. Simply specify the Covia Foundation as a beneficiary of a particular account (such as a savings account or a retirement account). You can also amend your will with simple language (referred to as a codicil) to include a gift to the Covia Foundation.
How do I get started?
Please contact Katharine Miller, Covia Foundation Executive Director (925.956.7414 or firstname.lastname@example.org), to discuss your priorities and options. The Covia Foundation receives and administers all charitable gifts made to support Covia Communities, Covia Affordable Communities, and Covia Community Services.
Please notify us of your intentions to provide a bequest gift so that we may include your name as a member of the Heritage Society on the Honor Roll of Donors.
*This article was originally published in the Summer 2020 edition of Community Matters
As we continue to shelter-in-place, Covia Community Service programs have found new ways to support their participants’ safety and well-being. For the Home Match program, staff have created new safety-informed initiatives and resource guides to support participants, sent care packages to ongoing matches, and developed digital initiatives to better reach people online.
For ongoing matches, Home Match staff have been facilitating conversations around safely sharing a home during COVID-19. “We put together a home-sharing specific questionnaire to guide productive conversations around maintaining health and safety in a shared-home, and for proactively planning for the event that a homemate becomes ill,” says Tori Shepard, Home Match Program Manager in San Francisco. “We also mediated a number of these conversations virtually, which received very positive feedback, particularly in homes where some homemates are at higher risk of severe illness.”
The Home Match team also boosted the spirits of ongoing matches by sending staff-curated care packages. These Happiness Packages consisted of fun activities that matches can participate in together as well as self-care items for relaxing while staying at home. Items included pancake mix, green tea, Rubik’s cubes, homemade soap, and puzzle books.
“We’ve received back a lot of gratitude from matches,” says Shepard. One participant wrote to say “We were truly delighted after receiving our package. In this new normal, for a couple of minutes, we felt the love of our friends and family.”
Many participants have “also noted their gratitude for each other, as shelter-in-place buddies,” Shepard notes. “One of our matches shared that she’s grateful to be sharing her home, during these uncertain times. Since she’s at higher risk for severe illness, her homemate does all the shopping to make sure they have what they need – she’s even planted a food garden. She says it’s wonderful having someone to laugh with and talk to.”
The Home Match team has also been sharing helpful information with participants and adapting their program operations. For participants who have not yet been matched, the Home Match team provided local resource guides related to food, unemployment, and mental health. Following guidelines from local health orders and the CDC, Home Match has also adapted overall program operations to safely support participants and new matches while taking in the reality of the current situation.
“We’ve transitioned to 100% virtual operations and developed new safety procedures, in adherence with shelter-in-place orders,” notes Shepard. “All our participant interactions—including appointments, home visits, outreach activities, and Living Together Agreements—are now offered by phone or video call.
“Operating remotely has also created an opportunity to focus on the program’s online tools and presence,” says Shepard, while noting that “we are taking extra care to still reach those who do not have a computer or internet access.” Part of this focus is a new Home Match website, which debuted the week of July 24th. The new website includes expanded information for interested home-sharers, as well as testimonials from ongoing matches.
“We love the new website,” notes Shepard. “It has a much more open and content-rich layout, which gives us more room to tell our story. New features like our inquiry form and staff profiles give us more avenues to get to know our prospective participants and vice versa.”
The new Home Match website is available here and is a great jumping off point to learn more about the program and how they support the community.
Community life at Covia shifted with the onset of the COVID-19 pandemic and implementation of the shelter-in-place orders — residents, staff, and program participants found new ways to stay connected. Group activities and communal dining were put on hold while residents stayed safer at home, but resident resiliency and staff dedication quickly allowed for new realities.
A primary challenge for dining services at each community was shifting from a seated dining room experience to packaging all meals for delivery or take-out. Dining staff rose to the occasion with creativity, experimentation, and flexibility. At Canterbury Woods, residents even volunteered to help coordinate the orders for their neighbors so everyone could get what they wanted. To enhance their regular meal offerings, the San Francisco Towers dining staff offered a weekly door-to-door cart with wine and cheese and fresh produce from the farmer’s market.
At St. Paul’s Towers, a server went out of his way to bring Margaret Hasselman, an SPT resident, part of her meal that had gotten left out of her bag. “Last night after I returned to my apartment from picking up my dinner at the bistro, I heard a knock at my door. It was Roderick! He came up to my 12th floor apartment to bring me crudités that were missing from my bag,” Margaret says. “I still am so delighted that he would do that. Such an act of kindness, generosity, and thoughtfulness. ”
At Webster House, Executive Director Linda Hibbs checks in on residents by personally delivering glasses of wine door to door in the evening. At Canterbury Woods, the “Good Humor Crew” was a big hit, with dining staff going door to door delivering ice cream. “It makes me feel like a kid again!” says one happy customer.
Activities directors also had to adapt, and staff and residents alike began embracing the virtual possibilities for group activities. Spring Lake Village, which has a robust wellness program, created a schedule of fitness classes for residents to enjoy via the Zoom online platform, accessed by computer or tablet. A parcourse with exercises to be done outside along the walking path was also created as a way for the residents to get exercise while socially distanced. Musicians who would typically perform for an audience in the Spring Lake Village Montgomery Center recorded concerts to be enjoyed online. Residents also staged impromptu concerts in courtyards for neighbors to enjoy from their windows and doorways.
At St. Paul’s Towers, the program team organized a socially distanced virtual happy hour where residents visited the lounge to pick up a glass of wine, sparkling water, or portioned ingredients to make their own cocktail of the day. Residents took their beverages back to their apartments and tuned into a Zoom session to catch up and enjoy each other’s company.
Social distancing may mean that our residents and staff can’t be physically close, but fortunately, there are still plenty of ways to connect with each other and the outside world while staying safe at home.
*This article was originally published in the Summer 2020 edition of Community Matters
As the realities of the COVID-19 pandemic set in, the healthcare staff at each Life Plan Community and at Support Services rose to the occasion and continued to do what they do best: provide excellent care to our residents. Covia has always had strong health care delivery and infection control procedures, but the pandemic has made the planning and training required to maintain safety more evident.
At Spring Lake Village, Jodi Arnheiter, RN and Director of Staff Development, and Sherry Taylor, RN and Director of Nursing, have led the local infection control response. Jodi, who has worked at Spring Lake Village for over 10 years, was trained by the Association for Professional Infection Control and Epidemiology (APIC) — the leading professional association for infection control specialists. The training includes epidemiology, microbiology, science-based infection prevention practices, and implementation of practices in a long-term care setting.
“We are so lucky to have Jodi on our staff. From the first day, she was providing daily guidance on what we had to do to be prepared,” reports SLV Wellness Director Diane Waltz. Jodi communicates frequently with the Sonoma County Public Health Department on any new data regarding the current situation, as well as reviewing the updates from CDC and the California Association of Long Term Care Medicine (CALTCM). Jodi’s colleagues praise her calm, reassuring presentation of the facts and actions that need to be taken.
In Oakland, Lisa Hiltbrand, the daughter of Helen Hiltbrand, a resident in the healthcare center at St. Paul’s Towers, expressed her gratitude for the staff, whose compassion and care for their residents was especially important during a time when family members had to stay at a distance. “Since the beginning of the restrictions due to the virus, their extreme dedication and professionalism have been exemplary. The nurses and staff have gone to extraordinary lengths to support my mother. Ranka and the other nurses have organized regular Zoom meetings for my siblings and me,” Lisa says. “It is such a relief to see our mother when we cannot be physically with her. These extra steps are even more spectacular as they’re taken in a time when the staff’s workload has been increased. I know they are taking extra time for interacting with residents due to the lack of visitors,” she says.
At Webster House Health Center, Executive Director Linda Hibbs shared her gratitude for her staff’s hard work: “I’m impressed with the dedication and compassion you have demonstrated to our residents, families, and staff. This has been a challenging time with many of you anxious about the COVID-19 virus implication and the economic future of family members. Thank you for your professionalism and willingness to be a team of heroes! The care you show for our residents makes Webster House such a great community.”
Organization-wide, the COVID-19 response is led by a task force of nine executive leaders representing Operations, Life Plan Communities, Affordable Communities, Clinical Care, Human Resources, IT, Community Services, and Communications. Grant Edelstone, Covia’s Senior Director of Risk Management, and Cynthia Shelby, RN and Regional Director of Quality and Care, are critical team members, providing guidance for local staff on best practices for infection control and compliance with local and state regulations.
As conditions changed rapidly, Grant’s support to track and implement changing mandates and rules was invaluable. St. Paul’s Towers Executive Director Mary Linde, who is also a nurse by background, says, “I am so grateful that Grant is on our team, especially right now with the onslaught of information coming from multiple regulatory agencies. Grant ensures that we all get the information and sends it to us with a concise recap. He also finds the information for us when we are scrambling to meet the demands of our situation. And he does all of this with patience and kindness.”
For the past three years, Cynthia Shelby has worked across Covia, providing support to the six health care centers at Covia Communities. She, along with other members of the Clinical Team, offers guidance on the complexities of skilled nursing, including regulatory requirements, preparing for surveys from state regulators, billing questions, staffing concerns, training, and even filling in for key roles as needed.
“A key part of our mission is the continuum of care and how the full team helps residents transition through changes,” says Covia President and CEO Kevin Gerber. “The continuum of care is also about the whole person — not just thinking about their physical needs, but all of their needs.”
Covia has been able to get staff the supplies they need, ordering personal protective equipment (PPE) like masks in larger quantities and distributing to the communities as needed. Shelby, as part of Covia’s COVID-19 Task Force, reports daily on the needs and concerns of the skilled nursing teams, as well as the creative solutions they are implementing — such as turning sections of the health care center into isolation areas should a COVID-19 positive resident need to be kept separate from others.
“We’re making history,” says Shelby. “We’re doing things we’ve never done before. We’re introducing lots of new technologies, new ways of doing things, new ways of communicating to our families. Everyone as a team comes together for that.”
*This article was originally posted in the Summer 2020 edition of Community Matters
What prompts someone to consider moving to a retirement community – and what is it really like to live there? More than 150 prospective residents recently joined together on a Zoom call to hear from a panel of Covia community residents about their choice of community living.
“When my husband died, I was living alone in a new home that we had just remodeled. I was really alone,” said Sharon, a resident of Spring Lake Village in Santa Rosa. “Friends encouraged me to come and visit the community and I found it so welcoming. There are so many things to do and people to see that it’s enriched my life so deeply.”
Many echoed the importance of engagement with others as a major plus of community living.
“I wanted to live near my children but wanted to be with peers, in a vibrant community,” said Judy, a San Francisco Towers resident.
“There’s a welcoming committee that arranged for us to meet others over meals,” said Chuck, a resident of St. Paul’s Towers in Oakland. “It’s one way we started to understand the community. We have relationships with people we met when we first moved in.”
The supportive continuum of care was another key priority in evaluating a move to a community.
“One alternative for people is to stay at home and become increasingly incapacitated, and have to have family or someone hired to take care of you. The other alternative is a community with the opportunity to see people who model that transition — from being able to do so many things on your own to when you’re not able to do so much,” said Raymond, a resident of Canterbury Woods in Pacific Grove. “It’s the last phase we don’t tend to think about for ourselves. That’s part of life. In a community like this, you have support and some role models that you wouldn’t have if you were on your own.”
Judy added that “With a background in critical care nursing, I very carefully evaluated the health care continuum. I’m very impressed with the way that Covia has really observed to the fullest all of the CDC recommendations during the pandemic.”
Staffing levels and quality of service in a community were a key criteria for many residents.
“Staff have been wonderful, especially during the pandemic. And we have wonderful resident health services staff; they’ve all bent over backwards to make life easier for us,” said Judy. “At first my family was very concerned when they saw the news [about the pandemic in congregate living] but you want to be in a place that is stringent and careful. My family has been very reassured by the staff competency and quality.”
Sharon commented that she appreciates that staff get to know residents individually. “The staff really take pride in the work they’re doing. The dining staff we see every day and each of more than 400 residents is greeted by name,” she said. “They are exceptionally competent. It’s an amazing variety of food. It’s one of the most nurturing places one could be, even more so in an epidemic.”
In addition to health care support, a community of peers and friends, and quality staff, every individual has unique priorities – and residents stressed the importance of knowing your own personal priorities.
“Take stock of the things you need and look at places through that lens,” advised Katie from Canterbury Woods. “I came and stayed overnight and discovered the distant sound of people moving about was reassuring to me.”
“For us, most of the places we looked at were remote and we wanted to be able to go out and get a cup of coffee on our own,” noted Richard.
Sharon, who like many residents retired from a demanding professional career, recommended considering how you might spend your time. “Look at the activities, performances and events that are available,” she advised. “Even during the pandemic, we have closed-circuit TV with exercise classes and performances and classes. I think it’s important to look at the daily life options you have.”
“We had criteria for physical facilities and architecture and we had geographic criteria,” said Peggy from Canterbury Woods. “But when we have lunch with people who are looking at our community as an option, my main message is ‘every retirement community has a culture, a people culture, that’s unique.’ I encourage people to have as much contact with people who live in a community and stay at the place for a couple of days so you can uncover who people are.”
All the residents on the panel agreed that it’s important to understand your personal priorities, do your research and visit communities of interest.
One of the residents summarized the process, saying, “I did my homework and so I was ready when it was time to make the choice.”
In January, Covia held the 3rd annual Creative Aging Symposium. Creative experts from a variety of fields came together to talk about creativity and how it can help boost resilience. The full recording of the symposium is now available online, broken out by speaker so that you can revisit a particular point or watch the symposium in its entirety.
Speakers from this year’s symposium include dancer and choreographer Nancy Cranbourne; storyteller and co-founder of MiHistoria.net Albertina Zarazua Padilla; eco-friendly style icon Debra Rapoport; artist and activist Edythe Boone; geriatrician, writer, and educator Louise Aronson; and author and community organizer David “Lucky” Goff.
Takeaways from the 2020 Symposium
Nancy Cranboure kicks off the 2020 Creative Aging Symposium by discussing how dancing is an act of radical self-acceptance and how it imbues inner joy as discovered through the creation of her dance troupe 40 Women Over 40. She then leads in a moment of movement and dance that demonstrates the joy of movement at any age.
Albertina Padilla offers a moment of creative reflection on reinvention and how to move our stories forward. She highlights concrete tips on how creativity can lead to resiliency framed through the lens of telling and understanding our own personal story.
Style icon Debra Rapoport is interviewed by Julie Pfitzinger, Senior Editor for Features at Next Avenue, and discusses the personal aspect of creativity. She talks about how picking out what she wears every day has become a moment of meditation and how personal style helps us understand ourselves. Rapoport expounds on the fact that everyone is creative in their own way.
Offering a creative moment of reflection, Edythe Boone discusses how each unique neighborhood inspires the artwork that she creates in that community. She highlights the importance of incorporating a community in the creation of murals, where they are given a platform to highlight an injustice in the community or immortalize the contributions of specific community members.
Dr. Louise Aronson, geriatrician and bestselling author of Elderhood, shares the importance of stories, including in medicine, and how it is important to be intentional with and conscious of the words we use when talking about aging. Aronson also discusses the importance of imagination in aging and how “we are the artists of ourselves.”
To wrap up the Creative Aging Symposium experience, David ‘Lucky’ Goff discusses how as we age we get closer to ourselves and in this we get closer to the universe as a whole. Goff also discusses the importance of community and the ability to share stories within that community that embrace aging.
The Importance of Creativity
“Creativity is the key ingredient to strengthening resiliency, and thus, it should be an ongoing part of our lives,” notes Creative Aging Symposium creator Katie Wade. “I’m thrilled that we now have the Creative Aging Symposium recordings accessible to us throughout the year. It means our creativity can be sparked at any moment!”
The symposium’s takeaways are particularly pertinent during this time of physical distancing as we find new ways to connect and boost our resiliency. If you are interested in delving deeper into each speaker with a group of interested older adults, Well Connected is currently in the middle of reviewing the symposium, one speaker a week through July 8th. The session meets on Wednesdays and are hosted by Creative Aging Symposium creator and Social Call Director Katie Wade and Well Connected volunteer Nancy Walton-House. These sessions have fostered engaging conversations and a deeper understanding of the importance of creativity. Well Connected participant Michelle notes “I’ve learned that creativity is not just about art but using your creative ideas in other aspects in life.”
We would love to hear what your favorite takeaways are from the symposium and if the symposium inspires you to pursue a new creative endeavor. If you are interested in learning more about creative aging and getting the latest news on next year’s symposium, be sure to sign up for our creative aging newsletter on the symposium video page.
As our communities shelter in place, residents are finding creative solutions for staying active to manage their mental, emotional, and physical wellbeing. Exercising outside is a great option. The Spring Lake Village Wellness Team has created a par course around the campus to bolster the opportunities for outdoor exercise.
“Many residents already enjoy walking the beautiful creekside path and campus perimeter. Now it will also host an opportunity for a full body workout as you walk,” says Casey Westbrook, Wellness Coordinator. The course includes 17 different stations and 36 exercises targeting all the important aspects of physical fitness for older adults: balance, strength, flexibility, coordination, agility and cardiovascular fitness.
Par courses have become increasingly popular since the first one was developed by the Swiss architect Erin Weckmenn in 1968. Par courses are exercise circuits set outdoors in a park, neighborhood or community. The exercise circuit consists of stations located in one area or spaced out along a trail, each suggesting a different exercise that can be done with little equipment. Since their invention, cities and parks around the world have developed these environmental features to promote the physical health of their communities.
“Par courses provide many health benefits,” says Westbrook. “It is already known that exercise promotes good physical, mental and emotional health, and being outside provides additional health benefits. Studies show that exercising outdoors boosts mood and reduces depression through increased Vitamin D production. Just five minutes of low to moderate intensity outdoor exercise can provide increased self-esteem. Furthermore, exercising outside enhances our connection to nature which can be especially important when we have limited access to the outdoors.”
The Spring Lake Village Par Course starts on the creekside path just outside of the Village Center, and progresses counter-clockwise around campus. Starting at the first station, residents progress by heading towards the Dell to the second station and so on. Most stations are on the often-walked perimeter trail of the campus; however, some take short detours off the trail.
“Par courses are wonderful in that each person can make the exercises their own,” says Westbrook. Residents can start at any point. The numbers are for reference, but not a requirement for the order in which exercises must be performed. They can do the entire circuit at once, skip the stations that don’t work for them, or break up the course into pieces that can be done over a few different walks.
With the COVID-19 pandemic still affecting our communities, Westbrook offers a few health and safety tips for using the par course whether at Spring Lake Village or in other locations:
- Maintain Social Distance –– Keep 6 feet or two meters away from other people. This means that you might need to wait until another person is finished using a station if you cannot maintain a six foot physical distance away from them at all times.
- Bring a Mask –– Please put a mask on whenever the 6 foot social distancing rule cannot be maintained.
- Sanitize Hands – Please use hand washing or hand gel before beginning the par course, before and after each station that involves touching surfaces, and upon completion of your workout.
- Stay Hydrated – Carry a water bottle and hydrate frequently throughout your workout. On warm days, exercise in the cooler hours of the morning or evening.
*This post was originally published in the Spring Lake Village newsletter.
Covia’s Resident Service Coordinators (RSCs) help residents at affordable communities throughout California connect to vital services – work that is more important than ever during the COVID-19 crisis.
“RSCs have shown up to work each day from the start of this pandemic and have adapted to providing services to our most vulnerable population while maintaining strict physical distancing,” says Katherine Smith, Senior Director of Social Services.
As programs and normal services have stalled, the continued work of RSCs ensure that older adults throughout the state can continue to receive the help and care that they need. Under normal circumstances, RSCs coordinate a wide variety of services, ranging from offering social and cultural programs within their communities to helping residents access benefit programs and medical care. During the shelter in place order, RSCs have continued connecting residents to essential services, which now includes getting access to food deliveries, masks, and hand sanitizer.
At Redwood Shores in Vallejo, RSC Jennifer Wright is working with Panera Bread to coordinate donations of unsold fresh food. “I am happy to report that with each donation we have been able to feed all of the residents,” Wright says.
Wright also worked with the city to secure donations of laundry soap, hand soap, and canned goods. “I also got a donation of 5.5 gallon liquid hand sanitizer when hand sanitizer was sparse,” she says. “But I can’t take the credit for it all as my site has really come together as a community. We have residents who go to church together, that cook up to 20 hot meals each Saturday giving it to residents. Another resident made and donated 100 cloth masks for staff and residents!”
Esther Koc, RSC for Covia’s Presidio Gate Apartment in San Francisco, has solicited donations for face coverings for staff as well as residents. “All essential, onsite staff have been supplied with reusable face coverings since April. All PGA residents were also supplied as of early May.” Esther is now working on securing reusable face coverings for residents at two other communities. “We cannot make people wear them but providing them and exhausting all our options allows us to say we did all we could.”
There’s a lot of education that goes along with keeping people safe and healthy. “I find there continues to be confusion with residents about wearing masks when exiting their units,” says Koc. “Many accuse onsite staff of being infected due to us wearing them. But I continue to educate that protecting self also protects others. We all need to do our part to keep our communities safe and well.”
RSCs provide residents with easy ways to prioritize their overall wellness as they shelter in place. “Residents are following the shelter-in-place guidelines well, but as the time passes by, they were noticeably becoming weaker due to lack of exercise,” says Sara Choi, RSC at Vista Towers in Los Angeles. “We have been following up with the residents to encourage them to at least walk in the hallway since Vista Tower has no garden or open space for residents to walk safely. We provided them resources of YouTube senior exercise links and encouraged them to do some exercises using YouTube. We also printed out simple exercises for those who do not have a smart phone or any kind of device.”
Wellness includes staying socially connected, which is an important part of the RSCs’ role as people are unable to gather in groups. Smith notes that ending social isolation is the #1 goal of resident service coordinators, and staying physically distant is hard for the RSCs as well as the residents. “RSCs have gotten creative though. Every resident at every site is reached out to once a week. We miss our residents but do what we must to protect them.”
Choi says, “We have been periodically contacting residents via phone to check in on them to make sure they have everything they need and socialize with them so that they won’t feel lonely and isolated. Since they know us already and have a trusted relationship built up, they were feeling more comfortable talking to us.”
“During the shelter in place, I have gotten the chance to get closer to my residents by calling them weekly,” says Wright. “Redwood Shores has really shown me that even while social distancing, we can still come together as a community, just six feet apart.”
During the COVID-19 crisis, Covia is dedicated to supporting team members as they provide essential care throughout our communities. Part of this support is the ‘Essential Support’ program, which was put into effect on April 29th. This program includes financial support to help with unexpected costs, time off, choice of a fun “family time” membership, and merit increases.
As Covia CEO Kevin Gerber noted in a letter to employees with the announcement of the program, “We are so proud of the work our employees have been doing under difficult circumstances to make sure that our residents are safe and well cared for. The Essential Support program offers more support to all of our employees who are providing essential services for life and safety.”
The Essential Support program began as a survey, when Covia leadership reached out to employees throughout the organization to gauge how best to provide support during this time. Based on survey responses from over 600 employees and in the spirit of Covia’s Guiding Principles, the program provides assistance in areas where staff showed interest and need. These benefits fall into different categories including merit increases, help with expenses, time off, paid leave, and protective equipment.
The Essential Support Program
As part of the Essential Support program, beginning in May, all employees at Covia communities who joined Covia before January 2020 will receive a merit increase. This is paired with up to $500 to go toward essential expenses such as groceries and childcare.
On top of monetary benefits, the program also includes the ability to earn up to 1 floating holiday per month to use as needed and a commitment that employees will not lose wages due to COVID-19. If a Covia employee contracts COVID-19 or is waiting on test results, the organization will ensure that team members are properly compensated. This includes coordinating with State Disability Insurance (SDI) benefits and ensuring staff have enough paid time off or paid sick leave for wages not covered by SDI.
In addition to the personal protective equipment (PPE) that is in use at the communities, Covia is also supplying cloth masks to employees that they can take home to their families. The Essential Support program also offers a benefit employees can share with their family. They can choose between a Disney+ membership, a Netflix membership, an Amazon Prime membership, or a Costco Goldstar membership, which can be utilized now for shopping or entertainment, or a Fandango Movie Card that can be used after the crisis is over.
“In creating this program, we started with a simple goal – support our team members holistically,” says Prab Brinton, Vice President of HR. “We understood the financial strain COVID-19 had caused and were committed to providing support to help ease the financial burden – and, we wanted to do more. We wanted to provide the gift of time to rest and recharge. Time to share with their children, spouses, and loved ones – even if it was something as simple as watching movies on Netflix, enjoying the classics on Disney +, or shopping on Amazon for some home essentials. Our team members are more than a financial transaction, they are what make Covia a unique place to work.”
Thank you to all Covia employees who are ensuring residents are receiving the best care during this difficult time. Covia employees who are interested in learning more about the Essential Support program, please reach out to your HR representative. And if you are interested in joining the Covia team, please visit our careers site!