The Square
News and perspectives from Covia.

During the COVID-19 crisis, Covia is dedicated to supporting team members as they provide essential care throughout our communities. Part of this support is the ‘Essential Support’ program, which was put into effect on April 29th. This program includes financial support to help with unexpected costs, time off, choice of a fun “family time” membership, and merit increases.

As Covia CEO Kevin Gerber noted in a letter to employees with the announcement of the program, “We are so proud of the work our employees have been doing under difficult circumstances to make sure that our residents are safe and well cared for. The Essential Support program offers more support to all of our employees who are providing essential services for life and safety.”

The Essential Support program began as a survey, when Covia leadership reached out to employees throughout the organization to gauge how best to provide support during this time. Based on survey responses from over 600 employees and in the spirit of Covia’s Guiding Principles, the program provides assistance in areas where staff showed interest and need. These benefits fall into different categories including merit increases, help with expenses, time off, paid leave, and protective equipment.  

The Essential Support Program

As part of the Essential Support program, beginning in May, all employees at Covia communities who joined Covia before January 2020 will receive a merit increase. This is paired with up to $500 to go toward essential expenses such as groceries and childcare.

On top of monetary benefits, the program also includes the ability to earn up to 1 floating holiday per month to use as needed and a commitment that employees will not lose wages due to COVID-19. If a Covia employee contracts COVID-19 or is waiting on test results, the organization will ensure that team members are properly compensated. This includes coordinating with State Disability Insurance (SDI) benefits and ensuring staff have enough paid time off or paid sick leave for wages not covered by SDI.

In addition to the personal protective equipment (PPE) that is in use at the communities, Covia is also supplying cloth masks to employees that they can take home to their families. The Essential Support program also offers a benefit employees can share with their family. They can choose between a Disney+ membership, a Netflix membership, an Amazon Prime membership, or a Costco Goldstar membership, which can be utilized now for shopping or entertainment, or a Fandango Movie Card that can be used after the crisis is over.

“In creating this program, we started with a simple goal – support our team members holistically,” says Prab Brinton, Vice President of HR. “We understood the financial strain COVID-19 had caused and were committed to providing support to help ease the financial burden – and, we wanted to do more. We wanted to provide the gift of time to rest and recharge.  Time to share with their children, spouses, and loved ones – even if it was something as simple as watching movies on Netflix, enjoying the classics on Disney +, or shopping on Amazon for some home essentials. Our team members are more than a financial transaction, they are what make Covia a unique place to work.”

Thank you to all Covia employees who are ensuring residents are receiving the best care during this difficult time. Covia employees who are interested in learning more about the Essential Support program, please reach out to your HR representative. And if you are interested in joining the Covia team, please visit our careers site!