The Square
News and perspectives from Covia.

“Ice cream has always been a big deal at Canterbury Woods,” says Robert Kershner, Director of Dining Services at Canterbury Woods in Pacific Grove. In 2019, Kershner reports that Canterbury Woods bought over 1200 gallons of ice cream – serving about 5 gallons daily.

“When we were restricted to our homes during the first stages of Shelter-in-Place, it was a natural choice to turn to ice cream to try to ease the stress and concerns on campus,” Kershner says. Since residents were no longer able to get their favorite flavors in the dining room, Kershner and his team turned to favorites like Dove Bars, Good Humor Cones, and It’s Its (ice cream sandwiches from San Francisco) to bring back comforting memories of years ago.

Each Thursday, two teams wearing masks and gloves “walk throughout the campus, knocking on every door to offer some edible comfort,” Kershner explains. Pushing a cart with a cooler attached and ringing a bell as they go through the 6 acre community, the ice cream delivery teams have become an important part of the week for many folks who now refer to Thursdays as “Ice Cream Day”.

Now, the “Good Humor Crew” has become highly popular as they make their rounds. Kershner says that people want to hear the full list of choices, and then sometimes ask for two. “One of our happy customers said it makes everyone feel like a kid again!” shared Mary Lou Kelpe, Life Enrichment Coordinator.

Ice cream has also become an important part of keeping the Webster House community connected. “I thought this would be a nice diversion for the residents to be outside eating a cold ice cream on a summer day,” explains Executive Director Linda Hibbs. “This is the first community social activity for our residents that have been sheltered in place.”

Each Wednesday at 2:00, about one-third of the residents meet outside for ice cream sandwiches, ice pops, or sorbet and an opportunity to meet and catch up while staying a safe distance apart. “The residents have the ability to socialize with their friends which I feel is best for their overall well-being,” says Hibbs. The ice cream is really just the cherry on top.

At Canterbury Woods, Kershner says it’s difficult to find words to describe what made these visits special. “When people open their doors and see who we are, the looks on their faces are very rewarding,” he says. “These folks were missing interaction, and that’s exactly what we’re doing.”

 

Spiritual Care expands far beyond providing Bible studies or religious services. Spiritual wellness – one of the eight dimensions of wellness – is an important part of Covia’s mission to support well-being for the whole person.

The goal of Covia’s spiritual care programs is to enhance the quality of life of every person by building and deepening community, encouraging meaningful connections, supporting people through the grieving process, and providing resources for a purposeful life at any age or stage.

Each Covia Life Plan and Multi-level community has a chaplain who is available to support those of all faiths or none. Rabbi Meredith Cahn, Chaplain at St. Paul’s Towers, explains, “My job as a chaplain is to help people in their spiritual work—dealing with the emotional and spiritual aspects of aging and loss, dealing with relationship that might be challenging, with forgiveness, or even coping with the way the world is right now. I am there to be present at moments of joy and sorrow and in between.”

Covia strives to provide an environment that fosters spiritual well-being for residents, their families and for Covia’s staff. Covia’s guiding principles are deeply informed by basic values of spiritual well-being, including the concepts of welcome, inclusion, social justice and grace; treating one another with respect, civility and dignity; embracing individuality and diversity; and serving with integrity.

Spiritual Care programs and services at Covia do not seek to proselytize or convert, but to support and respect all in their beliefs or traditions. Chaplain Jacquie Robb at Spring Lake Village says, “Most residents have no idea what a chaplain does, so there is usually some hesitation to seeing me. I want them to acclimate to my presence and assure them I’m not ‘selling’ anything. In my mind I hold the idea of a village vicar who is most often a friend but with the added benefit of being able to share matters in confidence, free from judgment.”

The Chaplains work closely with their Life Enrichment department to provide a wide range of programs meeting a variety of spiritual needs. For example, at St. Paul’s Towers, “We have non-denominational ‘sacred time’ on Monday mornings, integrating residents from all floors as well as staff; we have a weekly meeting to discuss the events of the world—to be able to mourn or celebrate or holler or vent about Charlottesville (and the racism and antisemitism it spotlighted), #MeToo, climate change, et cetera. We have just started a widow and widower’s grief group to help residents who have lost their partner. And we have groups on spiritually healthy aging.” Other communities have had programs such as a group discussion on Handel’s Messiah, the Blessing of the Animals on the Feast of St. Francis, a celebration of the Solstice, meditation groups, and much more – including, yes, Bible study! In addition, religious services are available for those from a range of traditions.

It’s not only the communities that offer Spiritual Care programs. Well Connected also offers many opportunities for participants from around the country to meet for support, reflection, meditation, a daily gratitude group, and other spiritual care programs through their phone- or online-based programs. Once each session, Laura Darling, Senior Director of Communication and Spiritual Care, offers a memorial service so that participants can commemorate Well Connected members who have died – an event that is powerful, even for those who have never met. “I’m consistently moved by the way community is built through Well Connected,” says Darling. “It doesn’t matter that they have never met face to face. The relationships among the participants are strong and real, and it’s important that they get a chance to remember and celebrate their friends.”

Above all, Spiritual Care is grounded in kindness and compassion. “Spiritual care provides individual support to people going through their own challenges feeling the love and care they need,” says Rabbi Meredith.

“Spiritual care encompasses so much more than religion and religious services. It encompasses people’s hopes and dreams, their desire for good connections and for a life of meaning. It can help people deal with the real challenges of aging and loss, in a language that meets people where they are.”