Community life at Covia shifted with the onset of the COVID-19 pandemic and implementation of the shelter-in-place orders — residents, staff, and program participants found new ways to stay connected. Group activities and communal dining were put on hold while residents stayed safer at home, but resident resiliency and staff dedication quickly allowed for new realities.
A primary challenge for dining services at each community was shifting from a seated dining room experience to packaging all meals for delivery or take-out. Dining staff rose to the occasion with creativity, experimentation, and flexibility. At Canterbury Woods, residents even volunteered to help coordinate the orders for their neighbors so everyone could get what they wanted. To enhance their regular meal offerings, the San Francisco Towers dining staff offered a weekly door-to-door cart with wine and cheese and fresh produce from the farmer’s market.
At St. Paul’s Towers, a server went out of his way to bring Margaret Hasselman, an SPT resident, part of her meal that had gotten left out of her bag. “Last night after I returned to my apartment from picking up my dinner at the bistro, I heard a knock at my door. It was Roderick! He came up to my 12th floor apartment to bring me crudités that were missing from my bag,” Margaret says. “I still am so delighted that he would do that. Such an act of kindness, generosity, and thoughtfulness. ”
At Webster House, Executive Director Linda Hibbs checks in on residents by personally delivering glasses of wine door to door in the evening. At Canterbury Woods, the “Good Humor Crew” was a big hit, with dining staff going door to door delivering ice cream. “It makes me feel like a kid again!” says one happy customer.
Activities directors also had to adapt, and staff and residents alike began embracing the virtual possibilities for group activities. Spring Lake Village, which has a robust wellness program, created a schedule of fitness classes for residents to enjoy via the Zoom online platform, accessed by computer or tablet. A parcourse with exercises to be done outside along the walking path was also created as a way for the residents to get exercise while socially distanced. Musicians who would typically perform for an audience in the Spring Lake Village Montgomery Center recorded concerts to be enjoyed online. Residents also staged impromptu concerts in courtyards for neighbors to enjoy from their windows and doorways.
At St. Paul’s Towers, the program team organized a socially distanced virtual happy hour where residents visited the lounge to pick up a glass of wine, sparkling water, or portioned ingredients to make their own cocktail of the day. Residents took their beverages back to their apartments and tuned into a Zoom session to catch up and enjoy each other’s company.
Social distancing may mean that our residents and staff can’t be physically close, but fortunately, there are still plenty of ways to connect with each other and the outside world while staying safe at home.
*This article was originally published in the Summer 2020 edition of Community Matters
As the realities of the COVID-19 pandemic set in, the healthcare staff at each Life Plan Community and at Support Services rose to the occasion and continued to do what they do best: provide excellent care to our residents. Covia has always had strong health care delivery and infection control procedures, but the pandemic has made the planning and training required to maintain safety more evident.
At Spring Lake Village, Jodi Arnheiter, RN and Director of Staff Development, and Sherry Taylor, RN and Director of Nursing, have led the local infection control response. Jodi, who has worked at Spring Lake Village for over 10 years, was trained by the Association for Professional Infection Control and Epidemiology (APIC) — the leading professional association for infection control specialists. The training includes epidemiology, microbiology, science-based infection prevention practices, and implementation of practices in a long-term care setting.
“We are so lucky to have Jodi on our staff. From the first day, she was providing daily guidance on what we had to do to be prepared,” reports SLV Wellness Director Diane Waltz. Jodi communicates frequently with the Sonoma County Public Health Department on any new data regarding the current situation, as well as reviewing the updates from CDC and the California Association of Long Term Care Medicine (CALTCM). Jodi’s colleagues praise her calm, reassuring presentation of the facts and actions that need to be taken.
In Oakland, Lisa Hiltbrand, the daughter of Helen Hiltbrand, a resident in the healthcare center at St. Paul’s Towers, expressed her gratitude for the staff, whose compassion and care for their residents was especially important during a time when family members had to stay at a distance. “Since the beginning of the restrictions due to the virus, their extreme dedication and professionalism have been exemplary. The nurses and staff have gone to extraordinary lengths to support my mother. Ranka and the other nurses have organized regular Zoom meetings for my siblings and me,” Lisa says. “It is such a relief to see our mother when we cannot be physically with her. These extra steps are even more spectacular as they’re taken in a time when the staff’s workload has been increased. I know they are taking extra time for interacting with residents due to the lack of visitors,” she says.
At Webster House Health Center, Executive Director Linda Hibbs shared her gratitude for her staff’s hard work: “I’m impressed with the dedication and compassion you have demonstrated to our residents, families, and staff. This has been a challenging time with many of you anxious about the COVID-19 virus implication and the economic future of family members. Thank you for your professionalism and willingness to be a team of heroes! The care you show for our residents makes Webster House such a great community.”
Organization-wide, the COVID-19 response is led by a task force of nine executive leaders representing Operations, Life Plan Communities, Affordable Communities, Clinical Care, Human Resources, IT, Community Services, and Communications. Grant Edelstone, Covia’s Senior Director of Risk Management, and Cynthia Shelby, RN and Regional Director of Quality and Care, are critical team members, providing guidance for local staff on best practices for infection control and compliance with local and state regulations.
As conditions changed rapidly, Grant’s support to track and implement changing mandates and rules was invaluable. St. Paul’s Towers Executive Director Mary Linde, who is also a nurse by background, says, “I am so grateful that Grant is on our team, especially right now with the onslaught of information coming from multiple regulatory agencies. Grant ensures that we all get the information and sends it to us with a concise recap. He also finds the information for us when we are scrambling to meet the demands of our situation. And he does all of this with patience and kindness.”
For the past three years, Cynthia Shelby has worked across Covia, providing support to the six health care centers at Covia Communities. She, along with other members of the Clinical Team, offers guidance on the complexities of skilled nursing, including regulatory requirements, preparing for surveys from state regulators, billing questions, staffing concerns, training, and even filling in for key roles as needed.
“A key part of our mission is the continuum of care and how the full team helps residents transition through changes,” says Covia President and CEO Kevin Gerber. “The continuum of care is also about the whole person — not just thinking about their physical needs, but all of their needs.”
Covia has been able to get staff the supplies they need, ordering personal protective equipment (PPE) like masks in larger quantities and distributing to the communities as needed. Shelby, as part of Covia’s COVID-19 Task Force, reports daily on the needs and concerns of the skilled nursing teams, as well as the creative solutions they are implementing — such as turning sections of the health care center into isolation areas should a COVID-19 positive resident need to be kept separate from others.
“We’re making history,” says Shelby. “We’re doing things we’ve never done before. We’re introducing lots of new technologies, new ways of doing things, new ways of communicating to our families. Everyone as a team comes together for that.”
*This article was originally posted in the Summer 2020 edition of Community Matters
When shelter-in-place orders made it impossible for residents at St. Paul’s Towers to participate in the Black Lives Matter protests taking place around their Oakland community, resident Jean E. Taylor decided to share with her fellow residents an idea she had in the middle of the night. “My idea: we show support for the protesters by staging our own miniprotest.”
The idea grew. “Many of us have been feeling rather helpless, given that it is not safe for us individually to participate in protest marches,” Taylor notes. “But there has been a coalescence around the idea of a balcony protest here at SPT.”
Residents began making posters, including large letters to spell out “Black Lives Matter” to hang along one side of the high rise. On Wednesday, June 10, a number of residents gathered on their balconies on the Bay Street side of the building at 5:00 to cheer, bang pots and pans, hit gongs, and unveil their posters as well as a large BLM banner, unveiled along the top of the building.
Spring Lake Village residents also planned their own Black Lives Matter march around the perimeter of their Santa Rosa campus. Resident Council Chair John Buckstead led off the march. “The work of America’s founders and our ancestors, of Jefferson and Madison and Frederick Douglass and Abraham Lincoln and Martin Luther King is not finished,” he told the close to 100 residents who had gathered to participate. “This is a reminder that their work is our work. We’re still here. We’re still in. You were probably doing this 50 years ago. We need to resume.”
Although protests are not a typical part of community life, the communities’ administration and Covia’s leadership recognize the resident-led efforts to exercise their rights to self-expression. “With a diversity of views in each community, it was important to consider those rights in light of Covia’s fundamental values of respect, civility in our differences, and treating one another with dignity – a difficult balancing act,” says Mary McMullin, Chief Strategy and Advancement Officer. “I believe residents were able to express their honest opinions in a respectful way.”
Along with public protests, communities also planned vigils with 8 minutes and 46 seconds of silence to remember the death of George Floyd and others. At Webster House, Chaplain Lily Godsoe and Executive Director Linda Hibbs joined staff from the Palo Alto Medical Foundation who observed the time of silence as a part of their organization’s response to the tragedy. “We joined them, and then decided we wanted to do the same ritual with our staff,” Godsoe says. About 15 people participated. “It was very moving for us to gather as we did in the lobby of the Health Center to honor the collective grief we were all feeling.”
Residents at St. Paul’s Towers also requested a vigil – which was joined by residents and staff at other communities and at Support Services. SPT’s chaplain Meredith Cahn, opened the vigil, saying, “We are heart-broken, we are in pain. And, as members of the Covia community, we are not in a position to march with the marchers, as we are protecting each other from COVID-19, as members of the most vulnerable group, or staff to you. So this is one of the ways we are showing support and proclaiming that we know that Black Lives Matter.” SPT resident Patrick O’Halloran provided centering thoughts before participants entered into almost 9 minutes of silence.
St. Paul’s Towers resident Jean Taylor noted how many people were involved in these events “from helping draft emails, making and distributing flyers, making the giant letters of our vertical banner, organizing and taking pictures of people with their posters, distributing materials for posters, doing the banner unfurling, etc., etc.” Although the media has often represented Black Lives Matter as a movement primarily of young people, “We say: don’t forget us old folks,” says Taylor. “We too have energy. We also believe in what we’re doing, and we’re not going to let up either.”
As our communities shelter in place, residents are finding creative solutions for staying active to manage their mental, emotional, and physical wellbeing. Exercising outside is a great option. The Spring Lake Village Wellness Team has created a par course around the campus to bolster the opportunities for outdoor exercise.
“Many residents already enjoy walking the beautiful creekside path and campus perimeter. Now it will also host an opportunity for a full body workout as you walk,” says Casey Westbrook, Wellness Coordinator. The course includes 17 different stations and 36 exercises targeting all the important aspects of physical fitness for older adults: balance, strength, flexibility, coordination, agility and cardiovascular fitness.
Par courses have become increasingly popular since the first one was developed by the Swiss architect Erin Weckmenn in 1968. Par courses are exercise circuits set outdoors in a park, neighborhood or community. The exercise circuit consists of stations located in one area or spaced out along a trail, each suggesting a different exercise that can be done with little equipment. Since their invention, cities and parks around the world have developed these environmental features to promote the physical health of their communities.
“Par courses provide many health benefits,” says Westbrook. “It is already known that exercise promotes good physical, mental and emotional health, and being outside provides additional health benefits. Studies show that exercising outdoors boosts mood and reduces depression through increased Vitamin D production. Just five minutes of low to moderate intensity outdoor exercise can provide increased self-esteem. Furthermore, exercising outside enhances our connection to nature which can be especially important when we have limited access to the outdoors.”
The Spring Lake Village Par Course starts on the creekside path just outside of the Village Center, and progresses counter-clockwise around campus. Starting at the first station, residents progress by heading towards the Dell to the second station and so on. Most stations are on the often-walked perimeter trail of the campus; however, some take short detours off the trail.
“Par courses are wonderful in that each person can make the exercises their own,” says Westbrook. Residents can start at any point. The numbers are for reference, but not a requirement for the order in which exercises must be performed. They can do the entire circuit at once, skip the stations that don’t work for them, or break up the course into pieces that can be done over a few different walks.
With the COVID-19 pandemic still affecting our communities, Westbrook offers a few health and safety tips for using the par course whether at Spring Lake Village or in other locations:
- Maintain Social Distance –– Keep 6 feet or two meters away from other people. This means that you might need to wait until another person is finished using a station if you cannot maintain a six foot physical distance away from them at all times.
- Bring a Mask –– Please put a mask on whenever the 6 foot social distancing rule cannot be maintained.
- Sanitize Hands – Please use hand washing or hand gel before beginning the par course, before and after each station that involves touching surfaces, and upon completion of your workout.
- Stay Hydrated – Carry a water bottle and hydrate frequently throughout your workout. On warm days, exercise in the cooler hours of the morning or evening.
*This post was originally published in the Spring Lake Village newsletter.
During one of his daily briefings, Governor Andrew Cuomo of New York told listeners to be “socially distanced but spiritually connected.” Covia’s Spiritual Care team is responding to the challenge of the COVID-19 stay at home orders with creative solutions to keep residents spiritually connected during holy days and every day.
Since gathering in person is not a possibility, the chaplains have found new ways to offer Holy Week and Passover services for their communities.
At Spring Lake Village, Chaplains Jacquie Robb and Jeanne Forte have worked with a member of the Wellness staff to record services for Palm Sunday and Easter that are broadcast on the community’s internal TV channel. Bulletins are distributed to interested residents so that all can participate, including singing along with favorite hymns.
For Passover, Chaplain Meredith Cahn worked with Well Connected to develop a virtual Seder that will be offered live on Zoom on Thursday, April 9. Residents from all Covia communities as well as seniors living elsewhere can register to join by calling Well Connected at 877-797-7299 or emailing email@example.com. Cahn also created a coronavirus-related haggadah, available for all participants. The St. Paul’s Towers community in Oakland, where Cahn serves as chaplain, is creating individual Seder plates that will be delivered to the apartments of residents who wish to participate.
At San Francisco Towers, Chaplain Hans Hoch is assisting the community’s Passover celebration with Congregation Emanu-El via Zoom and offering opening remarks and welcome. He is also broadcasting Sunday services through the community’s CCTV.
Chaplains have been turning to phone calls and other ways of reaching out and staying connected. Chaplain Cahn from St. Paul’s Towers says, “I provide one-on-one support over every remote medium I can.” Chaplain Kevin Philips from Canterbury Woods says, “I make several calls each day and so far have reached over 80% of the community in meaningful conversations.” “People need connection; they are so appreciative of calls,” says Chaplain Robb at Spring Lake Village.
The chaplains have also adapted to using Zoom as a way to offer services and keep connected – including helping residents learn the new system. Chaplain Cahn, who had surgery in early March, says, “Since I was expecting to be on medical leave convalescing from surgery, this has happened at a perfect time to work remotely. As soon as the shelter in place orders came, I was able to start working with our amazing IT staff member, Eric Powell, to introduce residents to Zoom.”
Using Zoom provides opportunities for residents to meet for services and spiritual practices. Chaplain Forte, drawing from her Episcopal tradition, is offering an evening Compline service daily by Zoom for residents at Spring Lake Village while Chaplain Robb is offering a weekly meditation class through the Zoom application. “Fourteen people came to our first meeting!” Robb reports.
Along with providing spiritual care for residents, the chaplains are a resource for Covia’s employees as well. Many of the chaplains are providing daily emails with reflections, spiritual practices, and other resources for their colleagues. Chaplain Philips from Canterbury Woods shared his own poem, Strange Days, to emphasize that “There is nothing that can keep our hearts apart.” Another day, Lily Godsoe, chaplain at Webster House, shared a simple breathing meditation practice to help reduce stress.
Laura Darling, VP of Spiritual Care for Covia, sends a daily email to staff at Support Services (Covia’s administrative offices in Walnut Creek – now all working remotely), Community Services, and Covia’s Affordable Communities. “One of the things I hope to do with these spiritual care emails is provide a real range of ways to connect with your spirit,” she said in one of her emails, which included a link to a 10-minute meditation video, a downloadable sheet for coloring, and the link to a blog post providing support and encouragement. “These emails are meant to provide support for people who come from a wide range of religious backgrounds, including those with no religious background at all,” Darling says. “This pandemic is affecting all of us, and we need to support one another in all kinds of ways.”
Advice from the Chaplains
When asked what they would say to help those who are socially distancing take care of their spirit, the chaplains had this advice:
Chaplain Jacquie Robb, Spring Lake Village: Give yourself plenty of rest and good food; don’t worry so much about getting things accomplished but give yourself time to BE with yourself and connect with others.
Try to Zoom with each other and do things together online. For instance, I’m watching a play that is offered online with a friend from Maine. Find a routine. Keep moving your body. Pray/meditate. Ask God the hard questions (Where are you in all this?) and listen for a response.
Chaplain Jeanne Forte, Spring Lake Village: Be gentle with yourself. There will be time, when this pandemic is over, for ‘amendment of life’ things. Now is not the time to launch into demanding life changes. Keep things simple. Keep things kind. Be generous with yourself.
Chaplain Meredith Cahn, St. Paul’s Towers: Be in regular contact with loved ones – daily, or even more often, using every medium possible. Help your parent/grandparent/whoever get on Zoom or Skype or Facetime. Exercise, eat healthy, limit news intake. Laugh when you can find it. Dance. Recognize and name your fears, and see if you can let them go.
Chaplain Kevin Philips, Canterbury Woods: Food for the spirit comes in so many forms and by so many conduits. For those I know who have faith in something, I will encourage tapping in to that. For those who are able, I encourage walks or just sitting on a bench somewhere on our beautiful campus. For those with only a phone, I suggest calling up old friends. For those with Zoom, I pass on information about how to connect with others. For those without Zoom who have a computer, I encourage them to download it and give them the information they need to do that.
I hear myself say to people who are angry or having some other ego dystonic feeling: “Don’t judge your feelings. That will only make it worse. Feelings are feelings and don’t have to be rational. Just accept that you are feeling that way and let it pass through you.”
Image: Chaplains at a weekly Zoom meeting.
In the United States, 40 percent of all food grown, produced, packaged and sold is thrown in a landfill. This food waste comes from growers, markets, restaurants, and resident homes and is predominantly leftovers, fruits, vegetables, dairy products, meat, and packaging. We are all responsible.
There are no better ambassadors to inspire us to reduce food waste than chefs. Chefs know more about how to fully utilize every leaf, root, bone, stem, and rind.
Morrison Living, who provide culinary services at Covia’s Life Plan communities, initiated a Waste Not program in early 2018 to actively curb the amount of food waste produced by their kitchens. Since then the chefs and cooks in the Spring Lake Village kitchen have become experts at reducing food waste.
What is Waste Not? “It is accounting for every item that comes into the kitchen, using the most of every item, using food before expiration dates, measuring food waste, composting and tracking our results,” says Spring Lake Village Executive Chef Ion Aguinagalde. Production Manager John MacDonald assures that all the onion and celery trimmings go into the daily simmering of fresh broth. He also makes sure all the cooks are instructed on how to carefully pare and prepare ingredients to create the least amount of waste.
Sous Chef John Child is responsible for keeping track of the weekly Waste Not tally and logging it on the computer. Daily logs are maintained by the kitchen and dining staff. “I report over-production waste, production waste (scraps), and unused or out of date inventory,” says Sous Chef John. “Everything is accounted for and evaluated.” The whole dining staff knows the drill, “how can we cut waste?”
The Spring Lake Village culinary team are always looking for new ways to reduce food waste and use more of what they have in the kitchen. The ‘Waste Not’ program has been a great opportunity to incorporate new strategies and move toward a kitchen that creates as little food waste as possible.
* A version of this article was originally published in the Spring Lake Village resident newsletter
The first Friday of February is National Wear Red Day, a holiday devoted to raising awareness of women’s heart health. The holiday, which falls on February 7th this year, is put on by the American Heart Association as a reminder of the threat of heart disease and stroke. It corresponds with February as National Heart Health Month.
In honor of the holiday, we’re sharing some simple tips that can make a difference for heart health as well as highlighting how Spring Lake Village is celebrating on February 7th.
Heart Health Tips
Improving heart health may sound like a daunting task but there are a number of easy to adopt changes that can have a positive impact on the heart.
One way to increase heart health and decrease risk of cardiovascular disease is to seek out social connections. Loneliness and isolation can directly contribute to cardiovascular disease so it’s important to regularly connect with family and friends. This can be as easy as going out to coffee with a good friend or connecting over the phone with someone you care about.
Programs like Well Connected and Social Call provide great options to stay connected. Connect with people who share a mutual interest through Well Connected’s variety of weekly sessions or find a new acquaintance to connect with in person or over the phone through Social Call. These programs have the added benefit that they can help forge new connections all while being easily accessed from your home.
Stress has a direct impact on heart health, which means it is important to find the ways to manage stress that work best for you. This could be engaging in calming activities like journaling and meditation or talking through your stress with a mental health professional or spiritual leader. Staying active can be another great way to manage stress as well as directly contributing to heart health in and of itself.
On top of its abilities to mitigate stress, exercise and movement can also strengthen the heart and cardiovascular system. The key is finding the type of movement that brings you joy. Running, taking walks, or participating in a sport are the most commonly acknowledged ways to move, but other hobbies like gardening or birdwatching also keep you active. Think about what hobbies bring you joy that also keep your body active and make the choice to incorporate them more often into your daily life.
On top of moving, managing your stress, and staying connected, being in touch with your body and knowing the signs of a heart attack are crucial to staying healthy. Consult with your doctor so that you are aware of your own heart health and any chronic conditions that may affect your heart. It’s also important to review the signs of a heart attack and keep in mind that warning signs can differ between men and women.
Keeping these tips in mind can be the start to prioritizing heart health as well as possibly leading to a new friend or learning about an exciting new hobby.
National Wear Red Day at Spring Lake Village
Spring Lake Village “promotes heart healthy living on an ongoing basis by promoting healthy eating, managing stress, exercising” and more, notes Director of Wellness Diane Waltz. National Wear Red Day provides the perfect opportunity to put special emphasis on how this is done. In honor of the holiday, many Friday classes and events incorporate heart health topics and residents and staff are encouraged to wear red around the community.
During morning exercise classes on February 7th, residents reflected on heart healthy lifestyle choices and heart attack symptoms as part of their brain fitness challenge. They also spelled National Wear Red Day backwards and discussed how knowing the warning signs of a heart attack is helpful not only for self-identification but also so they can recognize the signs in others and directly administer help.
Beyond promoting heart health and raising awareness, the holiday hits close to home for some residents and staff who choose to participate to honor family and friends’ struggles with heart related conditions.
Human Resources Director Dee Ann Hyatt wears red for her great niece Alexandria who “was born in 2013 with a rare and complex congenital heart defect. Her doctors said that if she was born just ten years ago, she probably wouldn’t be here today.” Alexandria has gone through open heart surgery as well as multiple procedures but today she is a vibrant, active, and smart 1st grader who “is so full of life.” Hyatt participates in National Wear Red Day for her niece and families who have received a devastating diagnosis with the hope that they know “that they are not alone.”
No matter the reason to celebrate, National Wear Red Day creates a visual reminder that heart health is important and that by making simple, informed decisions, we can make a difference each day. Check out the Spring Lake Village Facebook page for more examples of heart healthy activities and visit the American Heart Association website to learn more about heart health, tips and tricks, and National Wear Red Day.
* Heart health tips pulled from Casey Westbrook’s Spring Lake Village Newsletter article “Wellness Matters: Heart Health Month”
Our residents and staff give back to the greater community all year round, but in this season of sharing, this generosity takes on special meaning.
St. Paul’s Towers started off the season by surprising Oakland’s First Responders with baked goods and treats for Thanksgiving as well as personalized notes thanking them for their work. “It’s important to remember those who cannot spend the holidays with their loved ones which is why we always look forward to doing something special for our first responders,” says Life Enrichment Director Connie Yuen. “Residents really enjoy decorating cookies or writing notes to be given away and our staff enjoy personally thanking those who put their lives on the line for our community.”
Also in Oakland, Carolyn Bolton, Covia’s Director of Senior Resources for Alameda County, organized a fabulous Thanksgiving meal delivery for 200 older adults from Oakland to San Francisco! Staff members from Covia Well Connected, Covia Home Match, and the Covia Foundation were there to help stuff all the goodie bags. They even got to say hello to one of our newest Home Match San Francisco participants, Nora, who volunteered for the event. Carolyn and her team, including Katharine Miller, Executive Director of the Covia Foundation, returned at Christmas to deliver 210 dinners to isolated seniors.
In Palo Alto, Webster House hosts an annual bake sale with the proceeds going to a community cause. This year, the funds went to Pets in Need, a local non-profit organization that runs two no-kill shelters in Santa Clara County. “In addition to the bakery items, the senior residents donated their hand-made jewelry, and one talented staff member baked fancy dog biscuits for the pets,” according to Pat Lau, Webster House Activity Coordinator. The bake sale raised $700 for Pets In Need.
For the past 15 years, Spring Lake Village staff members have taken on the role of Santa for children in Sonoma County through an annual toy drive. “It is something very special to our community,” says Liz Green, Director of Programs & Transportation. “This truly shows the character of our staff. Many buy not just one toy per child, but often times two or three. We used to do 25 tags, but have increased it to 35 in recent years because of the popularity. All 35 requests have been met by our staff!”
Our communities are always looking for new ways to give back. San Francisco Towers hosted its first ever blood drive just two days before Christmas. Coordinated by San Francisco Towers Life Enrichment Director, Megan Sullivan, the Vitalant Bloodmobile arrived at SFT at 10am on December 23rd. During the blood drive, which ran from 10am to 2pm, they collected 12 pints of blood with donations from staff and residents, including night shift nurse Jessa Chatto who came in just for the occasion!
“Having been a regular blood donor for 30 years, it was important to me to bring this opportunity to our residents,” says Sullivan. “Giving blood is one of the greatest gifts we can share with others, but it also gives us feelings of accomplishment, value and meaning. Our residents were grateful for the opportunity to be needed and have purpose. And they’re already signing up for the next one!”
All of us at Covia know that feeling of accomplishment, value, and meaning that comes from paying it forward and giving to others. We’re glad to know we have been able to make a difference in many lives, and we look forward to bringing more joy to the world around us in 2020!
As the situation in Sonoma County continues to develop, Covia is working with our communities Jennings Court and Spring Lake Village in Santa Rosa, with Friends House in Santa Rosa (with whom we have a management agreement), with our Community Services program participants throughout the county, and with our employees to ensure everyone’s safety.
Friday, November 1, 2019
We’re pleased that life is starting to return to normal in our communities. We continue to be grateful to the firefighters who are still working to contain the Kincade fire, which as of this writing is only 68% contained. And we offer comfort and condolences to all who have sustained losses or been traumatized during this past week.
All residents have returned to Jennings Court and were welcomed home with a communal meal of chili. Residents are continuing to return to Spring Lake Village and Friends House. Covia employees who evacuated are also returning to their homes. Welcome home, everyone!
Unless there are further developments, this will be the final update on this blog post.
Thursday, October 31, 2019
Containment of the Kincade fire is now at 60%. In Santa Rosa, all evacuation orders and warnings have been lifted.
Wednesday, October 30, 2019
Power has been restored to Spring Lake Village.
The Evacuation Order for Jennings Court has been downgraded to an Evacuation Warning. Residents are allowed to repopulate with advisement that a warning is still in place.
Power has been restored at Friends House.
Winds overnight were not as strong as predicted, which allowed firefighters to hold the line. Containment of the fire is now up to 30%, according to Cal Fire. Winds are projected to be calmer through today though a Red Flag warning is still active.
Friends House and Spring Lake Village continue to shelter in place, remaining on alert, though a mandatory evacuation is unlikely today. Power remains out at both locations.
Power has been restored to Jennings Court though the mandatory evacuation is still in place.
Tuesday, October 29, 2019
Friends House and Spring Lake Village continue to shelter in place. Although a mandatory evacuation is unlikely today, we remain on alert. Our main concern at this time is the air quality, and we continue to encourage our Independent Living residents to consider voluntary evacuation.
Representatives from PG&E contacted Spring Lake Village to report that they will not have power restored today because the community is too close to the fire zone to be able to inspect the lines before they would be required to turn off the power again. The community is receiving deliveries of food and fuel.
At Friends House, Executive Director Clara Allen reports that the County Ombudsman visited the campus on Monday to check on residents and provide support.
According to the report from Cal Fire updated at 7:30 this morning, “Favorable weather conditions will enhance firefighting efforts in the morning while narrow roads and steep terrain are still making access to the fire areas difficult. Weather predictions show Northeast wind gusts picking up this evening. Firefighters will continue to mitigate structure threats and find opportunities to construct more control lines.” We are hopeful that firefighters will be able to make further progress in containing the fire throughout the day.
Monday, October 28, 2019
There have been no new developments overnight. Spring Lake Village and Friends House remain in a state of watchful readiness. With almost no winds forecast for today, we are hopeful that firefighters will be able to make some progress in containing the Kincade fire today. We do not expect to see mandatory evacuations put in place today, but will be ready in case we receive the order.
Employees: please report to work at your usual time if you are able. If you have evacuated out of the area or are unable to report to work, please inform your supervisor and HR manager. Thank you!
Sunday, October 27, 2019
There is little new information to report.
The Executive Directors of Friends House and Spring Lake Village report that there has been no change. Covia has spent much of the day working to support the staff on-site, ensuring that Friends House and Spring Lake Village are fully prepared to evacuate, should a mandatory evacuation order be put in place. Winds in the region are blowing southwest and the fires does not appear to be getting any closer to the communities.
Friends House and Spring Lake Village have suggested voluntary evacuation to those residents who have a safe place to go. This allows residents time to relocate to a place of their choice with more time to prepare. It also allows the reduced number of staff to focus on helping residents at a higher level of care both in providing for their daily needs and in the case of a mandatory evacuation.
Jennings Court has been evacuated, although a few residents have refused to vacate the premises. The Santa Rosa Police Department has been informed of the residents who have chosen to remain on site.
Social Call Santa Rosa has ensured that its most vulnerable participants have been able to evacuate.
Employees should keep their supervisors and HR department informed about their availability.
Please stay safe!
As of now, Jennings Court is under an evacuation order. Sadie Bracy, Jennings Court’s Housing Administrator, is facilitating the evacuation and Karim Sultan, VP of Affordable Housing is providing support. All but a few Jennings residents have relocations sites they have individually chosen. Those who do not have another evacuation site are being provided with a place to stay in Oakland.
As of this writing, Friends House and Spring Lake Village are outside the mandatory evacuation order zone, but we are encouraging voluntary evacuations. Residents are asked to please inform their communities if they are evacuating, along with their new location and contact information. If you are a resident who has evacuated or are otherwise off-site and not informed your community of your location, please contact your community as soon as possible.
Social Call Sonoma County has reached out to participants to check on their safety.
Employees should report to Spring Lake Village or Friends House for their normal shift as they are able. If you are unable to report to work, please inform your HR department and supervisor as soon as possible. We are working to communicate with all staff today. Please follow any evacuation orders you receive.
We will provide further updates as the situation develops.