Information for Covia employees

View All COVID-19 Response and Resources

Message from Kevin Gerber:

Residents and family members have been invited to post video messages of thanks to residents. New videos will be posted to CoviaNet and to Covia’s YouTube channel. Take a look!

On Wednesday, April 29th, Covia launched the Essential Support programs, offering additional financial and material support in recognition of your dedication to your work and the ongoing contributions you make on behalf of Covia’s residents. The program used feedback from the recent employee survey to ensure that you are getting support that truly helps you in your daily lives. Thank you for your feedback. 

San Francisco Towers is the only community with an active case of COVID-19. You can find information and updates about the Towers here.

Community employees are doing an essential job and may report to work under the guidelines of the statewide Shelter In Place order. You should have received a letter from your manager that you can show to authorities, if necessary. The Support Services office in Walnut Creek is still closed, but team members are working from home and available to support you.

If you are sick or are experiencing symptoms of acute respiratory illness such as fever, cough, or difficulty breathing, do not report to work. Instead, please contact your supervisor to advise that you will be unable to work, due to illness. If you have any of these symptoms:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills or repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

we strongly recommend that you contact your personal physician for medical attention and evaluation, testing for COVID-19, and, prior to returning to work, provide a medical release to return to work from your physician.  

This is a stressful and anxious time for everyone. Please reach out to your HR representative or Concern, Covia’s Employee Assistance Program, if you need help. For Immediate Support call: 800-344-4222 or visit

Please follow the guidance of your supervisor or community regarding additional safety requirements, use of personal protective equipment (PPE), or other requirements.

For more information, please refer to the Employee FAQ.

We encourage all employees to download the ADP app to their phone or log in to online for updates. 

Last update: 5.29.20