Information for residents

View All COVID-19 Response and Resources

Because circumstances vary from community to community, your Executive Director or Housing Administrator is the best source for the most recent updates and recommendations. Thank you for your patience during this very difficult time. 

San Francisco Towers is the only community with a confirmed case of COVID-19. Information and updates are posted here

Covia will provide a weekly update that should be distributed to your mailbox or by email each Friday. Our most recent update is here.

As of May 15, all residents are still under the State of California’s Shelter In Place order, issued by Gov. Gavin Newsom on March 19, 2020. As stated on the California Coronavirus Response Website covid19.ca.gov, “Everyone is required to stay home except to get food, care for a relative or friend, get necessary health care, or go to an essential job. If you go out, keep at least 6 feet of distance.”

If you leave your home, please wear a mask or cloth face covering, even if you are still within the community, wash your hands frequently, and monitor yourself for any of the symptoms of COVID-19. If you have symptoms or other health concerns, please contact your Resident Health Services or health care provider. 

Your Executive Director or Housing Administrator will work with your community management to develop a plan, based on the recommendations from CMS and your county’s Department of Public Health. Please follow their recommendations.

Please be aware of phone, mail and email scams during this time. Scammers are pretending to be individuals (often posing as your “grandchildren or friends”) who wants to send resources to healthcare workers. See this flyer for further advice on how to protect yourself against scammers. 

Covia has set up an email inbox at C19info@covia.org where you can reach the COVID-19 Incident Command Center with your questions, comments, or concerns. Please contact us and we will respond as soon as we can.

Latest update 5.29.20